This is what happens when someone takes a classic staple of a historical Rochester bar, and ruins it with dreams of being a NYC bistro bar... this place used to be welcoming- friendly and really took care of its customers... currently, I felt like it's doing the opposite.
The kitchen closes way to early on weekends, and the drinks are overpriced for what they actually serve you. I understand a great mixologist or legendary bartender who wows the masses can be a great thing for any bar, and that might warrant higher drink prices usually found in higher end establishments. I did not feel.like that was the case here at all..
The staff here was not overly friendly and did not make any effort to treat us with any sort of acknowledgement, until we literally had to ask for drinks.. (it wasn't even busy on our visit) We went upstairs which is nice looking, but literally empty with no one up there? Where are all the people for this lounge area they created? When we actually saw an employee up there, he answered our questions rudely, and made us feel dumb for even talking to him.... so that sucks.
Basically, I will end it with this. - If you like people being pretentious and treating you like your not cool enough to be in thier average establishment that overcharges for meager drinks...The Richmond might be for you! If you want friendly service in a timely manner with a welcoming atmosphere, you won't...
Read moreWalked in yesterday with another gentleman to order food. No one from the staff spoke to us even though that saw us walk in. We walked up to the cook before sitting down and asked if they are still cooking food and he told us yes. We sit down for about 10 minutes and no one walks over to help if it even tell us that we need to order from the bar. I watched the cook tell some gentleman working that we're over here looking to order. He could've been another bartender? Which would've put two of them behind the bar. He looks over at our table, turns around and proceeds to hang at the bar for a couple of minutes. Then he grabs the garbage and begins to throw that out. At this point we got up to leave and on our way out the door he tells us there's no waitress tonight and we need to go up to the bar to order.
This would've been fine had I not already been there 10 mins and not seen the cook tell him we're here to order. The fact that taking out garbage was more important than at least telling us we need to order from the bar is disrespectful.
I would suggest to the establishment to review the camera footage or even post it on here before trying to dispute what I've written here or act as if what I'm saying did not happen or was...
Read moreThis is not what it once was. The prices are higher (18 dollars per dozen wings) and the wings are frozen and soggy. The hot sauce, while flavorful, was mild at best. The craft beer selection was excellent and at 6 dollars apiece seemed reasonable.... Until I got the check.
The food prices aren't listed anywhere in the restaurant and they don't have a website that I could find. The check seemed high, so I asked for an itemized receipt (which is strange, since most places let you see that without needing to ask). When I got my bill for what seemed to be a dozen dominoes wings and they were 18 dollars, I was surprised. Though, not as surprised as I was for being charged 8 dollars per beer when the menu said 6 dollars.
In conclusion: I cannot recommend this place, as they seem to be trying to use the namesake of a great wing joint to trick people into eating overpriced frozen wings and overcharging them on beer under the assumption that they will not ask for an itemized receipt. So, if you need to go eat wings here because of the hype, just know that this is a shell of it's former self with some nice new furniture. It is a completely different place and should only be judged on the new ownership.
Daddy...
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