Glazed & Confused — Restaurant in City of Syracuse

Nestled in the heart of Syracuse lies a doughnut paradise: Glazed and Confused Doughnuts. This beloved establishment offers an exquisite selection of freshly baked treats that will tantalize your taste buds and leave you craving more. From classic flavors like glazed and chocolate to inventive creations that push the boundaries of sweetness, there's something for every doughnut enthusiast here.

Step inside and you'll be greeted by the irresistible aroma of freshly fried dough and warm smiles from the friendly staff. The atmosphere is cozy and inviting, making it the perfect spot to start your day or unwind with a sweet treat after a long day's work.

But it's not just about the doughnuts; it's about the experience. Each bite is a symphony of flavors and textures, with dough that's perfectly fluffy on the inside and delightfully crispy on the outside. And don't even get me started on the fillings and toppings – from creamy custards to decadent chocolates, the options are endless and utterly delicious.

Pair your doughnut delight with a cup of their expertly brewed coffee, and you've got yourself the ultimate indulgence. Glazed and Confused Doughnuts has got you covered.

But what truly sets this place apart is the sense of community. It's more than just a doughnut shop; it's a gathering place where friends come together to share laughs, stories, and, of course, doughnuts. With its warm hospitality and mouthwatering treats, Glazed and Confused Doughnuts has become a beloved staple in the Syracuse food scene.

So, if you find yourself craving something sweet in Syracuse, look no further than Glazed and Confused Doughnuts. With its unbeatable combination of delicious treats, inviting atmosphere, and friendly service, it's sure to become your new favorite...

Starting in 2021, I started to become somewhat of a regular here. The woman at the counter, Lisa, was such a pleasure to start my morning with. Glazed & Confused was the only coffee (and donuts) shop on my way into work. I started stopping for the coffee and quickly began coming in daily before the commuter rush. It was the best feeling to come in to be greeted by Lisa or the other woman who worked there. I really felt a sense of community and I truly believed in their mission of providing unique tasty treats. (I lived in Providence, RI at the time of the gourmet donut craze with PVDonuts among others.). I may have a boast opinion but after Lisa left, I started to notice a decrease in quality at the shop. The texture of the donuts started to become slightly more dense with a larger crumb. The toppings started to become slightly more messy and inconsistent. This is a splitting of hairs so not to be taken personally. I stopped going in there daily once Lisa was no longer there. The visit in August of 2023 was my most disappointing. I went early in the morning, around 7:30am, and their sign said closed. Once I saw people inside, I walked in and let them know their sign said closed. The donuts that day had a crispy almost hard exterior and the toppings were messy. However (thank you for bearing with me during this long review) the last time I went in there right before Christmas, the donuts were soft, fluffy, fresh, and delicious. I think that they really just need to focus on serving a consistent product as they continue to expand and they will do great. I love seeing how active they are in the local community and would love to see them do well for...

Cannot comment on the donuts themselves as the place was freaking closed on a Sunday morning at 11. Wth?!? There was a small, hand-written sign on the door saying they were only filling pre-orders. Nothing on the website (we checked before going), nothing on maps, and the person at the door only said "we're closed," no explanation. Multiple cars pulled up and people turned away, so we were not the only ones who did not know. Stunning and disappointing.

Update: G&C reached out with explanation and apology. Still annoyed about website, signage, and lack of donuts but appreciate the gesture. Added 1 star for the effort and will revisit the next time we're in Syr and get a chance to actually try the donuts.

2nd update, 6 months later: We finally got back to Syracuse and were able to try the donuts. We called ahead to make sure they were open and pre-ordered this time. They were open, the donuts were ready, and the people were nice, although not sure how to handle a gift certificate.

So, after all that, how were the donuts? In a word, good. They were fine cake donuts, some were very good (French toast), some were unmemorable (Buckeye), and some just did not work (cannoli). Overall, I'd rate them above Dunkin, about on par with Krispy Kreme or good grocery stores, and not in the same league as others I've had (Freddy's in Virginia are the best ever).

I'll raise my review to 3 stars because the donuts were OK and the management was very responsive. In the end, that seems...