Applebee's Grill + Bar — Restaurant in City of Yonkers

Atrocious service. Sat at the bar for lunch on Saturday. There was only one bartender; she could barely keep up with the drink orders for the wait staff (for their tables), much less provide us with adequate service, despite the fact that she was quick. She appeared to be the only employee doing any work in the packed establishment.

It was March Madness, with 2 NCAA basketball games being televised at the time, and yet neither was being shown on any of the ~10 sets in the bar. But CNN without closed captioning was on one, some random minor league soccer summary was on another, and the NIT basketball game was on all 4 sets behind the bar.

I ordered a SkinnyBee margarita. It is tiny, too sweet, not fresh tasting and overpriced.

Next I ordered a vodka soda. One sip revealed there was no carbonation in the soda. I understand there are often mechanical problems in bars/restaurants. But it took about 10 minutes to get the bartender's attention to notify her. She made me a new drink using a different soda line, and it was fine.

I ordered the Zesty Roma Chicken & Shrimp, which was actually quite tasty, especially considering it is under 550 calories, but then again I was starving by the time it actually arrived. Oh, and then I had to stare at and smell it for over 5 minutes without silverware; I couldn't get the attention of the bartender or even any of the employees as they passed by! My friend finally just got up and grabbed a set for me from the end of the bar. I was surprised the food was lukewarm (and not completely cold) by that point. No one ever followed up with me to ask how the food was.

By the time we finally got the bartender's attention again, we requested the check, didn't argue that there was no comp on my botched vodka soda and left as fast as we could.

Applebee's, there are a lot of people looking for work in this economy. You should be able to find and hire some people who actually...

Update 8/16/23

Walked in & it seemed a bit packed for 3pm, so wasn't expecting a seat. Was told if we can wait in the waiting booth, where the cushion on the booth seat was ripped and a brown colored piece of plastic covered over it.

The hostess was cheery and asked me and my friend about our day at the beach, which she was keen and aware with our dress and bathing suits on. We explained we are coming from the brook pool. Was immediately refreshed and chilled by the hostess friendly demeanor.

Was seated shortly after, where my friend & I were greeted by our waitress and server, the most excellent, attentive & courteous waitress/server that I've been aware of quite some time.

Now i might not remember the name, i think it could've been Amani or something similar. But she memorized our order on the special menu and had our drinks soon after.

By the time she was serving us food she was extremely attentive and made sure that we were ok and if we needed anything to feel free to let her know.

She came back about two more times throughout our wonderful meal asking if we needed anything and if everything was alright. We in fact needed some salt for the fries and a sippy cup to go before we checked out.

Not only was her services i feel top notch, with no fault of my own i was noticing the tables next to me and behind me. Her section was very well organized and i noticed everyone else was happy with the service too.

When it was time for the check i politely signaled if i can have the check. I didn't realize she already put the check on the table. I felt like a fool, but was pleasantly happy.

Check out went without a hitch and we were not greeted on our way out.

4 years ago i gave this place a one star. I'm going to give 4 stars because, Applebee's has a excellent server on...

I've always enjoyed my experience at Applebee's in NJ and NY EXCEPT THIS LOCATION.

First, when my boyfriend and I walked in there were 2 hostess. A guy and and a lady. We told the guy we want to sit on a booth and the lady scoffed and roll her eyes. I work in retail and no matter how annoying or irritated I am, I never show it to my customers. Keep it professional 💁‍♀️ Anyway, she tells the guy to seat us at a booth in the back. I saw he was leading us to tables near the window and I was thinking "ok this is nice". But as we got closer we saw that it was a small table and yes the chair is like the ones at a booth but that's not what we asked for. Of course we asked for the other booth and the guy hostess brought us to the right one.

Second, when the waitress asked for what drinks we wanted she had to come back about 3 or 4 times telling my boyfriend that they don't have the drink at their bar. I'm not blaming this on the waitress because she was just letting us know what they're supposed to have. It was only 5:30 or 6 and you guys don't have drinks? Also, it took about 20 minutes just for my boyfriend to get a neat johnny walker black label and a side of ginger ale 😑

Third, we got the 2 for $20 combo that came with appetizers and two full entrees. We chose the boneless wings with blue cheese and ranch sauce. They only gave us ranch sauce. I had a feeling our food will be little because we chose the combo, but you shouldn't put the words two FULL SIZE ENTREES if you're not going to give that. The food and sangria isn't even as good as the other Applebee's I've been to.

I only gave 2 stars because the waitress was so nice to us and so was the waiter who gave...