Picciocchi's Pasta — Restaurant in Clarks Summit

Truthfully the food is good, but it stops there.

I have not sat in the restaurant, so I cannot speak to that service. I can speak to the take out service, which is a disaster.

I want to state that I do give restaurants a second chance and sometimes a third, but after tonight, the third chance will likely not happen.

The first incident was February 13th. My husband wanted to try the pasta for his birthday. We ordered the food and drove down to Scranton to pick it up. The girl at the cash register was all over the place. Bouncing between taking a cratering order, answering the phone, writing some notes and so on. She did not acknowledge me for the first five minutes. Please note my husband was double parked because there is no parking.

She finally asked me if I was there to pick up an order. I gave my name for the order, but then she didn't go back to the kitchen for another five minutes. So I am in ten minutes of waiting just to pick up two orders of pasta. I then waited another five minutes while she hung out in the kitchen getting my food. So that was 15 minutes of waiting just to pick up my food.

March 6th I called to order one order of pasta. Same woman as Feb 13th. She put me on hold for three minutes. I hung up and called back thinking she forgot about me. No answer. This woman called me back 13 minutes later. I repeat 13 minutes just to place an order. I was so annoyed with her at this point I sent it to voicemail. She then called again... I am truly at a loss as to why someone would think this is okay to do to a customer.

I have never been treated this way at Casa Bella, Two Brothers or any other popular Italian restaurant in the Scranton area. I shouldn't have to jump through hoops to give a business my money.

At the end of the day these incidents fall on management. They are not set up for online ordering. I do believe this woman manages the desk on her own and is clearly overwhelmed. No one stopped to help her when I was there on February 13th and clearly no helped to manage the phone...

From the very first bite, it’s clear that Picciocchi’s Pasta transcends the ordinary. Each dish is a harmonious blend of tradition and innovation, crafted with the finest ingredients and an unwavering commitment to authenticity. The flavors are robust, the presentations artful, and the attention to detail impeccable.

A Versatile Dining Experience • Lunch: In just 30 minutes, I can step out of the workplace and transport myself to what feels like a trattoria in Genoa—right in downtown Scranton. I can sit down, savor my meal, and still be back in the office within the hour. It’s a brief but meaningful escape, offering not just nourishment but a sense of refreshment and renewal. • Dinner: Evenings at Picciocchi’s Pasta transform the restaurant into a sanctuary of warmth and authenticity.

The vibes: It’s alive yet peaceful, elegant yet approachable. I’ve gone there solo and never once felt alone. The atmosphere hums with energy, yet it’s calming—perfect for savoring a meal while lost in thought, and at the same time, there’s an excitement in simply being there. It’s almost entertaining. You can even watch fresh pasta being made in their dedicated pasta room—separate from the kitchen—offering a glimpse into the craftsmanship behind every plate. And the pasta? It’s the best I’ve ever tasted in my life—truly something special.

If you’re visiting Scranton and looking for a place to dine, Picciocchi’s Pasta is an easy choice. It offers more than just a meal—it delivers an experience where flavors, ambiance, and a sense of approachable elegance blend seamlessly. It’s the kind of restaurant that stays with you long after you’ve left, leaving you already imagining your next visit to savor it...

My girlfriend and I originally had reservations for another restaurant that had to be canceled due to no power. We scrambled for a new place since this was last minute. I really wanted some authentic Italian food.

I found this place and am glad I did. The atmosphere was good. We didn’t realize it would be a more upscale venue, we showed up in graphic tees and pants. We were very underdressed because every other person was in dress clothes. They have an overhang above the bar where there’s a singer/piano player who played music throughout our dinner.

The service was great. We never had to ask for anything. It was always taken care of before we needed to ask.

My girlfriend wanted a moscato, but was unsure which. The chef & owner is a sommelier and recommended a great moscato for her that she loved.

Everything we had was great. We tried the meatballs for an appetizer. They were really good and flavorful with good red sauce and pecorino cheese.

I then got carbonara, which was the best I’ve had besides in Italy. All the ingredients are imported, or made fresh in house. It was an authentic carbonara, not like most other restaurants do here. The noodles were thick and good. The sauce was flavorful and the guanciale was amazing.

My girlfriend got chicken Parmesan with gnocchetti noodles (also recommended by the owner) and 4 cheese sauce. This was also very good.

We then wrapped up dinner with dessert. I went with tiramisu, which may have been the best I’ve ever had. My girlfriend then got a pistachio cake which was also great!

I’d definitely back. If anyone is looking for good, authentic Italian food, check...