IHOP — Restaurant in Clarksville

Myself and a group of friends, making a 5 top came in some time around 2ish. We were met with the server rolling her eyes speaking to the cook then turning to us to say that it would be 10-15 mins before we were seated. There were only 2 other customers one of which was getting up from a table to leave after dining. Our group sat there in the waiting area for this timeframe before deciding we’d seat ourselves. As we are waiting to be seated the server goes to the bathroom and one of our friends in the group ended up going to the restroom to see what was going on, server comes out approx. 25-30mins later and sees we’re seated . She comes to our table and mentions there’s a leak overhead but we remain seated. She then took our drink orders and brought the drinks. Afterwards we sat there for approx. 15 extra mins waiting for her to come and take our food order. After taking our order she walked behind the counter and mumbles something about a tip. I then asked her to repeat herself and words were exchanged about her receiving a tip from a previous visit. (In which she was tipped cash on the table.) As we received our food (some in which was slid or sat on the table hard) we had asked for to go boxes, she proceeds to bring only three to the table knowing there were more than three of us. We also had to ask a few times just to get a drink refill in which she acted like it was an issue when it was asked to be put in a to go cup. We also had no syrup for the pancakes and when asked never received any. When it came time to figure out receipts she was told who was going together and still ended up putting 2 tickets together. Which wasn’t an issue yet wasn’t what was asked of her either. She proceeds to tell us when we’re ready to pay that we had to come to the register. As I was paying I asked her what her issue was this evening she then goes to mention the previous visit where I paid with a gift card and my bank card and (again) didn’t tip her. I let her know that her tip was indeed on the table. She, yet again , mumbles something under her breath and walks off. Overall, this experience was all bad from the 2nd door of the establishment. The server needs to worry more about how to better her customer service in order to receive a better tip or one at all rather than giving piss poor service and expecting...

WAITER FROM HELLL‼️ SERVICE HORRIBLE!! Soooo Me n my guy get in for a late night/Early morning breakfast…Restaurant Empty we thinking Cool we will get seated n eat no problems WRONGGGG Well Our waiter Shondrea Tells us it will be a wait to be seated…Cool we Waited bout 15mins mind you restaurant Empty only two other customers sitting waiting on food and their food is up waiting to be served! Another customer comes in and she tells us it will be a 10-15mins wait…We already waited 10-15mins so again we wait no problems….We watch her walk around Serving other customers got them out the way and she proceeds to clean and then hide in the back to avoid us and I know this because she’s watching me with a smirk as I watch her ignoring us! After 25mins I’m fed up so I goes to ask the cook (Beto) can we sit down and he then grabs menus and seats us. The waiter Shondrea appears 3mins later and sees us seated so she really makes it her business to ignore us to the point now my guy noticing her actions! She goes to the customers who is already eating and bothers them and they sending her away! One customer is completely confused on what she wants because clearly ma’am he trying to eat but instead of her asking us our drinks she in his face asking her do he wants more water and he like No smh she then looks our way again and goes the opposite direction and starts to clean a table in front of us!! At this point my guy goes to her n tells to talk to her n she’s losing telling him he GM name n to call the manager etc etc n all we like is ma’am we just tryna sit down and eat damn! We ended up leaving because at this point she wasn’t gonna serve us don’t know why so I get their names and we leave an goes next door to Waffle House that Seats us with no problems and have our food in front of us in 5mins flat!! Idk what her issue was but That’s not the job for her! It’s 3:40am and I’m up writing a damn review smh Here’s Videos of how empty the restaurant was and also of her Losing it while my guy tries to reason with her about her bad ass customer service! Word of advice…Send...

Okay, so my experience here was creepy, not gonna lie. My waiter was male, and he made me feel extremely uncomfortable. He tried to take a picture of my daughter because she was dressed cutely. (I'll admit I do dress her very well 😌 and cute.) But I'm not comfortable with a grown man taking photos of her....that's weird...Then he proceeded to sit next to her, and tried touching her little hands, she clearly felt uncomfortable and reached away from him grabing onto me. I pulled her closer to me at that point. After that weird exchange came the weirder exchange... at first, it was small talk questions that I didn't mind. "Where are you from? (Answer) Oh, are you military? Blah blah, " once I told him yes, my husband is military he proceeds to ask me about friends and if I go out and what do I do when my husband is not home. Very inappropriate questions...and again, I'm with my child, who's 1. He kept coming back to my table (as a waiter should) but not to ask about the food..more weird questions and telling me that the only reason he asked if I had a partner was because he found me attractive. He still followed that up with asking me if I had any single friends or military wives friends.. whatever the hell that was supposed to mean or indicate. Anyway, overall, the food wasn't bad. The only saving grace was the younger green haired girl that was there she came over and started talking to him, so it was a distraction. I asked for the check and left shortly afterward. If I hadn't had my daughter or been alone, I would've asked for a manager and had a little talk. I did call back up there once I returned home safely and a little hours later to see if I could speak to someone. I had to leave a voicemail, and I'm waiting on a callback, hopefully. But I wanted to warn other women with children that would go without their spouse to be safe. Not all men but the majority....give...