El Pollo Loco — Restaurant in Clovis

Fresh, delicious and fast! Had the new Street Corn Chicken Tostada! Try it while you can. This limited menu item is so delicious. With generous amounts of roasted corn, queso fresco, avocado and of course their outstanding fire grilled chicken is atop a bed of lettuce, beans and rice all served with a creamy dressing in a crispy tortilla bowl . . . this has to be my new summer time favorite! I don't know how long this specialty item will be served, but get it while you can! YUM! 😋 Took a couple of these over to my parents and they loved them! Mom & Dad, now 89 & 90 have gotten pretty picky in their ages and they gave it 10 stars! They had seen the commercials and wanted to try it. They were surprised that it looked as beautiful in person as it did in the commercial! My mom commented that nothing every looks as good in person . . . so she was delighted! Can't wait to get it again! Oh and I also tried the churros for the first time. Wow!! Was I pleasantly surprised! They are fantastic! Warm, crunchy, cinnamon-sugar coated sticks of joy! Soft center wrapped in this lovely crunch is the perfect ending to your tasty meal! I want a churro now with...

I have frequented the Willow and Herndon location several times, as it is the closest location to my home, and have had problems with almost every visit. Most recently, the biggest issue has been the lack of options for ordering. My aunt and I went in at 7:45 to order a 16 pc family meal and were told there was not enough chicken. We were confused as this was around 1.5 hours before close, so we asked why there wasn’t any more chicken. We were told “we like to slow it down near the end of the day.” Had it been 30 or even 45 minutes before close, we would’ve definitely understood; however, for them to start closing down almost 2 hours before close just for the heck of it put a sour taste in our mouths. We had to drive MILES out of our way just to get dinner elsewhere (in THIS economy with the gas prices being what they are - WHY?!). This is a frequent issue of this location and I’m hoping something can be done. For this to happen frequently is frustrating and I believe not at all fair to customers coming in hoping to feed themselves and their family....

I went a few days ago and the chicken was not properly cooked. This has been the case on more than one occasion. I asked for them to cook it some more yet the chicken was given back to me still not cooked fully. It was gooey and all the employee said sorry about that. I believe something more should have been done. I had to take the chicken home and cook it myself. I believe I should have been given a full refund or at the less the chicken could of been cook right. I should not have to go through such measures as to have to bring the chicken home and cook it more because it was not cooked properly in the first place. That way I went to pollo loco so I would not have to cook dinner. To top thing off I as well as my friend became ill from tasting the under cooked chicken prior to me cooking it more. My friend is...