Subway — Restaurant in Clovis

First off, I placed my order while driving to Clovis IOT, I was at the intersection of Herndon and Willow. On the app I selected the closest to me Subway (thinking it was the one on Herndon and Willow, as I was across the street) I placed my order and drove across the intersection. When I got there the nice young lady said I had no order, I checked and it was for this location (Herndon & Clovis Ave) I immediately called and asked them to please cancel the order as I ordered at the wrong location. It was only about 3 mins after ordering. The female on the phone says "I don't know" and passes the phone to a gentleman. I proceed to tell him to cancel the order, he say "No we don't cancel". I told him I am at a different location and it was by accident. He says "we make it and you have to get it". I told him it has only been 5 mins now, I checked my order time on the app and he says "we make it you come get it, we no refund". I can say if it had been more than 10 mins ok, but even the app said it was not ready. Vik, apparently guy on the phone was absolutely rude and completely did not care! I know it is my fault for trusting the app, but show some damn kindness!? I truly believe in KARMA and I hope you get what you gave to me. I realized I was going to have to go to this location. I tell him I do not know where this location is, he says "we are next to Walmart", ok where next to walmart "he says next to little Cesars". I ask him right or left side, I honestly did not know, he says "just come, you will see it" again not helpful!! It is not next to walmart, it is across the parking lot from walmart! I go in and not a greeting, no acknowledgement. I wait my turn and ask for my sandwich, he just says "its over there", check the video to see him just shoot his arm out managers! I have never been to this location, where over there? I would think you would want to ensure people are getting the right food when they come to pick up. I ask for his and the females names. He and the female start talking in punjabi talking about she is going to complain. Yeah, watch what you say when you don't know people and languages they understand. Yes, I was upset you could have been a lot better. As for Ginni, you want to be rude to people, at least learn to do your job right. Since you had my order and it clearly shows the way I ordered it, you made it wrong because you were trying to be fast. You need to learn quality over quantity!!! If your going to be fast, do it right!! I go to eat said sandwich and there is literally 1 black olive, I asked for extra, 2 spinach leaves, again asked for extra, 1 banana pepper, asked for extra. So you want to be rude and make the food wrong. I added pictures so you can see. I did not take anything out, I did move the meat so you can see there was none hiding. I will honestly NEVER visit this location again!!! I know people tend to think you only complain in reviews but check out my reviews, I like to be honest, I give great reviews when the service calls for it. The best way to help people know the good places is being honest. This is definitely a place you can skip, go down Herndon a little way to Willow. The young lady was so nice and she understood it was an accident. First and last visit, it could have been made a positive but Vik and Ginni made sure it...

Ordered online at this Subway across Walmart on Herndon and Clovis, horrible service by a Indian man. This is actually the second time I’ve dealt with him. The first time was about 2 months ago he was real bothered by me trying to use a BOGO coupon. Today I gave this subway another chance and ordered online, with my order I had 2 diet Pepsis, I get there to pick up my order and the Diet Pepsi was out, I mentioned I’m diabetic and if he can change it for iced tea which they were also out, I also asked if I can pay extra and just grab the bottled diet Pepsis but he refused and told me that my only choice was to grab a regular drink to which I let him know I’m diabetic Iñi can’t have sugary drinks or I can get sick, so at this point I was getting irritated and I let him know I just wanted a refund because he is not trying to work with me and he has the audacity to tell me that he’s also not able to do that? So I just took my receipt back and left the food at the counter. As I was leaving he says something under his breath and said something “can you not read?” I let him know he was being very rude and left the building. I’m not sure if this subway is family owned but it’s badly run, no customer service whatsoever ever, they need to be trained on hospitality...

I always love to eat subway. You know what you pay for. Basic good sandwhich. Sikh man whom was making the sandwhich was very rude and disrespectful. Will not ever come again. I received some coupons in the mail I decide today was the day I use them. Seems he was bother by me using the 2ft longs for 16.99$ coupon. Horrible service. Just because I “saved” 6$ I decided why not try the pepperoni roll and this guy had the audacity to have attitude, because he had to put his gloves back on he said , “you should’ve told me earlier “. Lol. Just told him “never mind cancel that “ and just left. Not to add injury to insult. The whole restaurant was hot as heck at least 80 degrees @ 7pm at night way cooler outside than inside was uncomfortable . If you hate your job stop working it holy I hate people who despise their own life and take it out on others. Would not recommend this particular...