I work in the airport and am a regular customer. I stopped in laser week and the juice machines had been disassembled. I was not yet closing time. I stopped in today at 3:40pm. The attendant was obviously working alone and up on the counter cleaning the wall behind the produce baskets. I’m sure she saw me approach, but she continued to clean. I said hello to be sure she knew I was there. She rolled her eyes and climbed down. She came to the register and just stood. I told her I would like to have Hello Hartsfield and Green Greatness mixed. She left the register to prepare the drink with washing her hands. I paid her for the drink after she gave me my change, she quickly left the counter without speaking a word. The juices are the best, although overpriced. I wish you offered a variety of sizes. I won’t stop coming, but that level of (lack of) customer service is...
Read moreCustomer service goes along with the product. If you do not train your employees and attend customers reasonable request you loose business. I ordered a juice that called for certain ingredients, I tested it and noticed that that an ingredient was missing or had just a touch, the flavor was not there. I mentioned it to the attendant and she completely ignored me, even though nobody else was waiting. Perhaps she could have offer to add what was missing? Or say offer to add it will for an additional charge. Nothing, she was just plain rude. I paid over $10.00 for the juice that did not have all the ingredients that were listed...
Read moreI stopped by the juice bar today to try one of your drinks, but unfortunately, my experience was disappointing due to the behavior and demeanor of an employee named Cara. When I asked a very basic question about one of the juice products, I was met with eye-rolling and a dismissive “duh” response. This kind of attitude is completely unprofessional and made me feel very uncomfortable as a customer. I hope management takes this feedback seriously and provides Cara with proper training and corrective action. Customers deserve to be treated with respect and...
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