Sharetea — Restaurant in College Station

Had an issue with ordering. Instead of just rectifying the issue, they first had to insist I must be lying. I don't know why I would order something I had no intention of drinking, but apparently that must have been the case. Even after they agreed to remake the drink it was done in a fuss with sass. I really don't like confrontation, and they made a point to try to belittle me for asking them to correct the situation. Extremely unprofessional, and really no excuse. Even if I had unintentionally ordered the wrong drinks (I am not even going to leave out the possibility that I may have unintentionally made a mistake, because I understand I am capable of error) how this was handled was just extremely unpleasant. I have never been to a tea shop that put up any sort of fuss or slung accusations when asked for a...

My experience at this establishment was very poor. I politely ordered what I would like and grabbed my cash, not card, cash to go ahead and pay. The young man at the register looked me up and down and proceeded to say "oh we don't take" long pause to look me up and down again and finally said "cash". I would've been okay with that and gone to get a card but the utter disgust and completely rude looks he gave me made me not want to give them my money nor my business. I don't know if this establishment realizes that 8.2% of the population does not have electronic forms of payment due to poverty and that poverty effects minorities the most so they statement they are making is "we don't want your business". And to back that his attitude when I pulled out cash further proves that in my opinion. I decided...

My friends and I usually have a good experience here, but this was not the case this evening. We walked in around 8:10pm and tables and chairs were already put up, and it seemed like they were closing for the night - despite finding out they don’t close until 9 after we asked the staff. The 2 staff members also looked like they didn’t want to be there, so our entire interaction with them was void of any friendly customer service. When we ordered, they only had tapioca pearls for 2 drinks, so I wasn’t able to get the drink I originally wanted. The drinks are great (reason for 2 stars), but I don’t understand why they seemed to be closing early tonight and didn’t have enough stock on hand to accommodate customers wanting boba. Hopefully this is a one-off issue but I was not happy with the service...