When Sephora was in jc pennys I loved the store like Ulta who? when I learned that they are back I had to go I was so excited just to be disappointed first thing that went wrong in my experience having to walk from the parking garage to there because I wasnāt paying for parking just to be in there for a couple of minutes or less because that is ridiculous ( I know itās not on them) but whoever the mastermind that thought putting it at this location didnāt think it through or have any consideration on the handicapped or customers with bad knees. Plus just go to ulta itās not worth it especially the inventory itās giving the makeup store thatās in J.C pennys right now another thing Customer service could be better no hey, hi, welcome in nothing and they only helped people they wanted to help I left and went back to ulta where things were simple and gave them my money no need to apologize about my bad experience just do...
Ā Ā Ā Read moreEven though I donāt speak English, Jackie helped me a lot. She selflessly explained all the products to me so that I could understand them. She made great suggestions. She informed me of my needs and helped me make the right purchase. She noticed the sensitivity of my skin without me mentioning it and offered appropriate suggestions, which made me very happy. I had a wonderful shopping experience where I felt very important. Finally, she gave me detailed information about my Sephora membership. I am grateful to her for her support and understanding attitude in every matter. Shopping with her was very enjoyable. She gave accurate information not only about my needs but also about my husbandās needs and directed him to the right products. I recommend that you make this employee very happy because she represents you...
Ā Ā Ā Read moreIt was my first time ever coming to Sephora and I had a wonderful experience! Especially since Im so uneducated on all the products and what works best for my skin type, but Chloe helped us with so much from helping me find the perfect skin tint/shade to giving us recommendation on different lip stains all the way to the best skin care products. She even signed me up for the rewards program! 10/10 Iām officially ditching Ulta because the guest service was so amazing and will be returning! Thank...
Ā Ā Ā Read more