My Neighbor Felix Colorado Springs — Restaurant in Colorado Springs

You really need to get it together with the Colorado Springs location. You either have OK service or the worst possible service ever. Today I go in for happy at 3 o’clock with my daughter who’s 24 we going for margaritas there’s one bartender for everybody that’s in there for happy hour. There’s no servers the manager that was there was rude when I asked to have a booth or if we could sit in the bar she’s like basically Pissed and saying well that’s the only place you’re gonna sit. Never helped the bartender get out of the weeds! Myself and my daughter both works in customer service she is at a coffee shop, and myself a server! this is unreal. It took over an hour for four margaritas, we got chips and salsa and then it took an hour for tacos to come out and when my daughter is Brea tacos came out , asked for the queso trio and it didn uffins! These pancakes are an amazing go to for something quick and healthy for the entire family. You can also add a sprinkle of baking powder for really fluffy pancakes

And a simple recipe is just protein powder, an egg and some nut milk. I like to spread almond butter on top with some fruit too 🥞give protein pancakes a try and share with me if you loved them🥞

You really need to get it together with the Colorado Springs location. You either have OK service or the worst possible service ever. Today I go in for happy at 3 o’clock with my daughter who’s 24 we going for margaritas there’s one bartender for everybody that’s in there for happy hour. There’s no servers the manager that was there was rude when I asked to have a booth or if we could sit in the bar she’s like basically Pissed and saying well that’s the only place you’re gonna sit. Never helped the bartender get out of the weeds! Myself and my daughter both works in customer service she is at a coffee shop, and myself a server! this is unreal. It took over an hour for four margaritas, we got chips and salsa and then it took an hour for tacos to come out and when my daughter is Brea tacos came out’t come so when they came out again, we told the bartender he takes it back and gives her cold cheese on top of the burria taco. She didn’t eat her tacos. She was very upset when she left to get any type of service we were checked on twice we asked for chips for our salsa. Those never came out and the manager on duty is helping the bartender who is swamped that is not ok! This is my daughters favorite restaurant, but I don’t think we’re gonna be coming back for a while. I’m sure you don’t care because the way this restaurant runs up here. It’s just like the service is horrible. I’m sorry I’ve been in the service industry since I was 16 I am 50 now I took a break in between but I work at some high-end restaurants here in Colorado Springs and this is unreal, no waters refilled no nothing! Other tables were also upset. It was horrible. The fact she was so excited for her food and all she ate was salsa! The manager that was there didn’t even visit the table to make sure that we are OK or that she would want something different. It was just comped very unprofessional. The manager on today was very unprofessional. Just super upset with his...

Well, the Christmas atmosphere is very exciting, the service here was so repulsive that myself, and my other 30 party members will never return to this restaurant. These one server in particular was a black haired male, who instead of performing excellent Customer Service chose this as an opportunity to advertise on at least 5 to 7 times throughout our hour and a half service that he was a financial advisor at Northwestern mutual. Because they kept asking us to move our table due to other patrons wanting service we moved to the bar where we were consistently told to move. I prefer to spend my hard earned money in locations that are actually here to serve individuals. We were trying ti catch up with old friends and colleagues that we have not seen over the past year. However, due to consuming three alcoholic beverages over a four and a half hour timeframe, this server in particular decided to instruct us that he would need us to leave and also leave with a ride because we would be a liability to the restaurant, despite the fact that we had been consistently alternating water and beverages, for those 4.5 hours due to the fact we were laughing and enjoying each others company. We were not behaving unruly or in any type of manner that would be disrespectful to the company, however we were asked to not come back, and again he had to add at the end of his lecture, the fact that,l he was working for Northwestern mutual as a financial advisor. I was one of the designated drivers for this night and also my friend who is pregnant and does not drink (obviously) was there and we both experienced this servers attitude firsthand which repulsed us from the entire company. Point blank, we will not be back. We had stated we are just seeing old friends from long times and we are not drunk and yet he continued to harass us regarding driving home, etc. I am so disgusted by the way that entire establishment handled the situation and the fact that we spent over $1500 that night not including the 25% tip added onto this bill. It is just insulting. I highly recommend that whoever is in the mood for Mexican food, Find a establishment, more worth their consideration that will treat them with respect, and they will not just be a number as far as an hour and a half trying to get us to leave the table and move on with the meal. Despite all of these, we continue to be kind to waiting staffand respectful to other patrons trying to attend...

UPDATE AS OF 6/16/25:

I want to thank Ricardo the culinary director for going above and beyond after my experience in the review below. He was charismatic and ensured we truly enjoyed our time. You have earned my business back and then some. I hope the next time I pop in, I get to see Ricardo again. Also, thank you to Sabrina and her attentiveness as a server. She was friendly and checked in with us to make sure we were doing well. I loved that the staff, including Ricardo and Sabrina, took the time and signed an anniversary card for my husband and I.

ORIGINAL REVIEW (⭐️⭐️) on 5/25/25:

I went to eat in the bar seating area for brunch at around 11. My friends were already there. Our waitress (blonde) arrived to the table with a trainee and greeted us. It started off well and she took our order pretty quickly after. However, it went downhill from there. It appeared that she actively avoided our table - no eye contact, walked by us multiple times, no check ins until about maybe 20-30 minutes after we got our food. My friend pointed out it appeared she rolled her eyes when we would try to look over to her. I wanted to get a drink but by the time she came to check back in with us well after we got our food, we were pretty much done with our meal and my friend asked for a chip refill so we could finish our appetizer we got. The waitress seemed to have disappeared after the - manager - appeared to have started his shift. The trainee came by and checked in and asked if we needed anything. We asked for our checks and he seemed attentive once he took over and apologized as it was his second day on the job. Poor guy didn’t have a good mentor. The other table who also had the same waitress were also visibly annoyed at the wait/drop off of the female waitress. Again, the male trainee ended up taking over that table as well. I am not sure who she was but this was a completely opposite experience from my first time where I had great service and attention from the waitress. Unfortunately for my friends, it was their first time. Willing to give the place...