Pho & Grill — Restaurant in Colorado Springs

As much as it hurts me to compose a negative review, I hope that this will find the attention of management in order to make the changes necessary to satisfy future customers. On the day of this review, I was invited by a friend to come to this restaurant to enjoy a nice bowl of pho as he and some of his friends were already currently dining at the restaurant. As I arrived, I was not greeted which was fine, and I decided to take a seat alongside my friends. I sat socializing with friends for about 10 minutes waiting to order, no server came to take my order. I eventually was able to make eye contact with a server to get his attention and politely waved him over to place my order. The server was nice, proceeded to take my order, and went back to the kitchen. I began socializing with friends and slowly started to realize the other guests around me had been receiving their food while I was waiting for what turned out to be over 20 minutes. My friends had all finished their food and I remained patient. After a total of 30 minutes had elapsed, I decided to walk to the front and inform the staff that I would stay out of respect for the food preparation if they had begun preparing my food as it was busy, but if they had forgot my order as I was suspecting, that I would leave the restaurant. As they were finding out what happened the original waiter that took my order then asked me, "Would you like to order?" At this point I thanked the staff for their time and walked out of the restaurant, hungry.

I want to see this place successful as it is a great location with what seemed to be very delicious looking food, but their customer service is in need of drastic improvement. I will not be returning to this restaurant as there are many comperable restaurants near the area that value...

A cozy place to get a nice lunch. Their pho is a savory broth, if you prefer a saltier broth. My favorite dish is the Eggroll Noodle bowl, 4 crispy eggrolls atop a bed of vermicelli rice noodles and underneath that is a small bed of julienne cucumbers, bean sprouts, and cilantro. Whats so special about these egg rolls? Instead of flour wanton wrappers, they use rice paper which gives it a crispier outer layer and a chewy inner layer. YOU HAVE to try it out! Kinda wish they didn't add taro shreds but I get it, it retains moisture while deep frying. If you remember Saigon Springs on Academy(RIP) these are the closest egg roll style from that restaurant.

Same advice I give on most of my reviews. Stick to the basics, get the Pho and Noodle Bowl. But DON'T get the shrimp noodle bowl. They don't marinade their shrimp, when I order the combination noodle bowl the shrimp is just grilled with no flavor. So anyone hoping to get something marinated in a Vietnam lemongrass sauce while grilling will sorely be disappointed. As a matter of fact I don't think their beef, chicken, or pork is marinated in anything. It may be seasoned but you don't taste any significant flavor that stands out. Its a shame because, can you imagine introducing Colorado to lemongrass? A very under...

As a self-proclaimed pho enthusiast, I was thrilled to discover Pho Grill, a quaint Vietnamese restaurant nestled in the heart of the city near the center point. My recent visit was a delightful experience that left me craving for more. The cozy and unassuming atmosphere was laid-back relaxing

Ah, the food! I ordered the classic Pho raw beef, and let me tell you, it was love at first sip. The rich, savory broth was flavorful and rich, with a depth that can only come from a long-simmered stock. The tender beef slices, rice noodles, and fresh herbs all combined in perfect harmony. I also tried a few bites of the crispy and flavorful spring rolls, which made for a delightful appetizer. Their spring are star for me

Highlights:

• Authentic, rich, and delicious pho broth • Generous portions with fresh and tender ingredients • Friendly and attentive service

Lowlights:

• Not a lot of dessert options to round off the meal

In conclusion, Pho Grill truly delivered on its promise of authentic Vietnamese flavors and a comforting...