Styles Salon — Local services in Colorado Springs

If you're a younger client and working profesional, do NOT go here and DO NOT go to Gretel.

I paid for a hair cut and style, but the latter is not what I received.

First of all, when I walked in for my 11:30 appointment, Gretel was working on another chick's hair and while the other chick's hair was developing product, it was very apparent that Gretel rushed to get my hair done while the other person's hair was in progress.

That being said, the "style" portion I requested - Gretel only blow dried and styled the front of my bangs. She didn't dry out the rest of my hair in the back. In all the years I've had haircuts over the last 15 years, I have NEVER had a stylist who DID NOT blow dry my hair in the back when I asked for a "style" and hair cut. She blow dried my bangs, left the back of my hair SOPPING WET, then rushed me out the door.

I was in shock. I didn't even know how to react with how fast she basically cut my hair, barely dried it and pushed me out the door.

After going home and seeing what was done, I absolutely hate the way my hair looks. I can't even look at myself in the mirror and have resorted to wearing baseball caps or headbands. The layers and face frame are super choppy, and she cut off a LOT more length than what I asked for, even though she claimed to have "only trimmed the ends for the layers".

To the "styling" component, Gretel made a comment along the lines of, "The Farah Faucet hair style is coming back." Well, she sure as hell made my hair look like Farah Faucet - which is NOT what I wanted. She cut my bangs and blow dried them outwards, giving me a late 70s/80s hairstyle in the front like Farah Faucet. But again, she left the back of my hair sopping wet. I never expressed I wanted that. She ASSUMED I wanted that? I went from a 90s hair cut from a different stylist to back to the 70s/80s with Gretel.

She also treated me like I didn't know what different hair styling tools were, like a flat iron and rolling hair brush to blow dry bangs. What female doesn't own a flat iron?

Overall, terrible experience and I would NEVER GO BACK. I had been to Styles before and gotten my hair cut by either Carly or Payton (can't remember which), and they were good, but NOT Gretel. 0/10 recommend. I thought it would be fine since Gretel seems to have good reviews, but after this experience, I...

First, I have to say I write this review NOT being a friend of any of the workers at Styles. I am French (so excuse the English mistakes), passing through Colorado, and I have absolutely no link whatsoever with my hairdresser. Like any other woman, I am easily freaking out when it comes to choose a new hairdresser and trust him/her with the most important part of my face! After a very extensive internet search (4 hours, no kidding), I decided to go for Stylish. I liked 2 others hairsalon but their prices were ridiculous. I called and the receptionist was super accommodating. But mostly, Ashley, my hairstylist, listened to every single detail I wanted, looked at my Pinterest pictures, advised me, rephrased what I said so I was sure I was heard, and offered all kind of advices. She was incredible (we literally talked for almost 20 min before she even started anything). She talked me through everything she was going to do (low lights, high lights, ombré, layered cut), and asked again at each stage of the process to make sure we were on the same page. She told me beforehand how much it was gonna cost, asked before using treatment, explained what the limitations of my color could be, etc. She also answered every question I had about hair treatment at home (from use of shampoo to flat ironing techniques, etc.) I can't speak for the other hairdressers there, but everybody seemed very nice and extremely professional. They were all polite, on time, and most importantly, I left super happy, extremely pleased with the final result! (and it was at least twice cheaper as other hair salons I found online). I hope it helps...

On February 25 I booked a wedding appointment for a haircut as well as eyebrow coloring and grooming for Wednesday, May 29 at 3 pm. The eyebrow coloring was Payton's suggestion because my brows are so very light in color.

Four Days before my booked-well-in-advance appointment on May 25 at 9:30 am, Payton telephoned me and said, "I'm not going to have time" to color the eyebrows. She offered me a Thursday time. OR she will get me in with someone else.

Styles Salon, news alert:

Weddings are not the time to experiment with a new stylist.

Weddings are memorialized in photographs for ever!!!!!

Wedding dates are not changed at the drop of a hat to accommodate Payton who doesn't have time to keep a commitment made over 3 months ago!

When I telephoned Styles Salon near to 10 am, I learned that Payton is the shop manager, and that she is moving on June 29, that "everyone is upset", that the owner can telephone me on Tuesday, May 28 because this is a holiday weekend!

STYLES SALON, you have trashed your own good name by leaving all of this for the last minute on a holiday weekend. I booked my appointment on February 25.

Clients should not be expected to rearrange their schedules to please Styles Salon because Styles suddenly has "no time." It is unreasonable fir the Styles Salin owner to expect a client to wait to resolve an issue because it is a holiday weekend. Styles had more than 3 months advance notice to resolve the issue. Styles telephoned me at the last minute! No client should be expected to try out a new stylist immediately before a wedding!

Soured on...