Starbucks — Restaurant in Colorado

I visited the store on a Monday afternoon, and the store was very busy. Plenty of students and work-from-homers; in hindsight, it was probably their after school rush. Despite the high volume capacity, I was able to take advantage of the Starbucks mobile application to order my drink ahead of time- which I must say, is quite nifty! I’m not too tech savvy at my 62 years young age point but I do love a GREAT rewards program. 😉 I ordered a hot Pike Place blend black coffee for myself (that should tell you how old I am 😂), and a Caramel Macchiato for my lovely granddaughter. Upon arrival, I made the unfortunate realization that my idiocracy led me to order a HOT drink! Can you believe it? On top of that mishap, I realized I had also ordered at the Red Cedar Boulevard location JUST down the road. Oh, best believe my sweet little Graciela didn’t let me hear the end of it, God bless her heart. Continuing on, I approached a lovely young man to assist me with my order and convert the hot drink to a cold drink, which he so graciously did with a bright and pearly smile. The young man, if I remember correctly, was named Tuhin and he was so kind and efficient in getting me and my granddaughter our much desired drinks! He really put a smile on my face and even told me how to order for next time… 😀 Oh boy, do we need more employees like this young MAN! The espresso in the macchiato, I must say, was also very up to par with my standards. Fun fact, I actually worked with local Colombian coffee roasters in the 90’s running a coffee distribution company- so I know what’s the real deal. 😉 This is by far the BEST Star Bucks location I have visited throughout my coffee drinking days, and will be back to visit often! The service was amazing, and the drinks were outstanding (comparatively speaking). A note to the General Manager- keep on DAZZLING with your flourishing business! Your managerial expertise clearly shines through the immaculate customer experience and makes your store, simply one to take immense pride in. And to those of you who still read these Google Maps reviews- don’t...

I’ll probably forever been known to this location as the girl who works at the dental office lol. As a team incentive we frequently treat our team to an office coffee run. I’m usually rolling in with a 15–22 drink order (I panic each time I come in with my list…that’s on me… they never let me know they’d like me to take a hike 😅), and this location never misses a beat.

The crew here is seriously amazing. I’ve never waited more than 10 minutes after getting my receipt, which is wild considering how many drinks they’re cranking out for me. They’re fast, friendly, and just all-around awesome.

Shoutout to some of my favorites—Emily, Samantha, and Antonia—who always greet me with such good vibes and big smiles. And I have to say, there are a bunch of new faces lately, and every single one of them has been super kind and on point. Lisa, who I always see training, is definitely doing something right with training because I always come back amazed with how quick everyone catches on!

Just want you all to know how appreciated you are! Our office loves...

Worst experience I have ever had at a Starbucks… Avoid this location!

Went here about a month ago and had a very simple order through the drive-thru. They messed it up a total of three times, and when I was very kind about asking for it to be remade, the guy at the drive-thru window acted like I was the biggest inconvenience of his entire life. I’ve been in customer service, food particularly, and this service was abhorrent.

Fast forward to the other day, I reluctantly came through the drive-thru here again. Placed my order, as I get to the window I see… Alex… I’m very friendly and say “hello” and get nothing. I say “thank you” after getting my drink, and I get an eye roll and the drive-thru window slammed in my face. Now, while I’m not trying to be BFFS with these Starbucks workers, there’s human decency, respect, and customer service that should be accounted for. I have a very simple order, I’m always respectful, and don’t cause issues. So I’m not sure why this location trains their employees to be rude to people,...