The view was great, and I really enjoyed the glass windows since it was SO COLD outside. It was a great spot to watch 🎆 fireworks and have some drinks, but the service was extremely slow. I've never waited so long for a drink in my entire life. The second bartender came in and poured our whiskey we asked for over 20 minutes before. I'm in the hospitality business so...I'm very understanding, but wow. There were maybe 10 people in there when we got there on New years Eve. Wasn't busy. Mind you, it was still very early. They lose out on ALOT of money and tips by being so slow and inattentive. It could be a gem. When I told the 3 people at the front desk, they needed help upstairs. (we had one drink and went somewhere else to spend New years due to slow service, and the crowd was getting bigger... yikes. ) they said yeah people like coming here since its one of the only places open (wrong).... it was empty downstairs. If you think this is busy...go to naples florida. Lol, get some better bartender that enjoys getting big tips. The man behind the bar was great. He helped us... and everyone else tremendously. Without him, you would have made no money that night.. I hope he got holiday pay. Other than that it was a great stay....
Read more1st let me say Virginia and Sydni were Extremely nice and as helpful as possible. Now, Everything else, I ordered the New York strip, medium. I must say, this was the worst steak I've ever had. It was extremely dry and clearly had no seasoning anywhere throughout the meat. I had the young ladies find me some steak sauce in hopes of just being able to drown it and tolerate it. Unfortunately, that was no better. I finally gave up and ordered buffalo wings and a hot fudge brownie with ice cream to go. The wings came with zero sauce ( Which I honestly don't know if that was an error on the kitchen or Virginia when she was typing it in) and the brownie was ice cold. At that point I was thoroughly upset! The rooms do not have microwaves so what was I supposed to do with an ice cold brownie and ice cream???? Syndi offered to take it downstairs and warm it up for me which she did. I asked that the steak be removed from my bill, and it was after they called and got a manager's approval. I honestly don't know what would have happened if they could not get ahold of a manager.. if I ever stay here again, I will drink here but I definitely...
Read moreHad two meals here. One pretty good and very disappointing.
The wings were very good, good size and right balance between crispness and juiciness. Wouldn’t recommend the blue cheese that came with it. Tasted like warm Kraft blue cheese or something that hasn’t been refrigerated.
Burger was very disappointing. Bread was extremely soggy like water had been spilled on it. Cheese had been melted and then re-hardened into something that didn’t resemble cheese. Guessing they let it sit for a long time and maybe even spilled something on it cause the whole thing was soggy, and not like a greasy soggy from the burger fat or juices, but like water. The rice pilaf I got with it might as well have just been regular rice, no flavor and extremely bland.
Bartenders were very friendly and attentive, food took a while to come out, but pretty typical for hotel bar/restaurants.
Location is cool, seems like the view would be good on a clear day but got...
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