We came on a Friday at 5pm. There were 1-2 other tables being served. Host was kind and seated us quickly. There were employees chatting in the kitchen and a table of employees sitting in the dining area talking. After about 15 minutes no one had taken our drink orders. I let someone know and then a server came to take our orders. She was nice and apologized for the wait. She brought us warm pita which was pretty good. Our food came out - the kabobs, chicken, kafta, salads, and sauces were good. However, all of our rice was cold. Like refrigerator cold. I found someone and let them know our rice was cold. They offered to bring some warm rice out, but by the time they heated it we were about done eating the rest of our meals. We tried some of it and it was still not heated thoroughly. I’m intrigued that they didn’t have a fresh batch of hot rice ready to go on a weekend night. I’ve been to a different Aladdin’s location and had a good experience, but won’t plan to return to this location.