Alchemy Kitchen — Restaurant in Columbus

My son and I recently visited Alchemy, our 2nd visit of which I thought would be a long relationship. We ordered two cowboy burritos, mine had no bacon (I've been vegetarian for over 20 yrs & haven't eaten pork since I was a teenager) & two drinks. Well 1st of all the meal cost $35!! Being our 2nd trip, I knew the cost (we ordered the same thing). Quick recap: ordered the same thing, vegetarian for over 20 yrs, the stage has been set for my grievance. We picked up our food, went home & began to eat. My wrapping clearly stated, no bacon, so I began to eat cautiously. I took a small 1st bite, the potatoes made me do a double take but they were just potatoes, so I continued to eat. Well after I took my fourth bite I noticed something that looked like meat!! Gasp!!! It was BACON stuffed deep in the middle of my sandwich!!! Well, I quickly packed up that sandwich, took it back to the shop & advised them of their mistake! BTW, I was nauseous and very disgusted by what I had just eaten!! As I told them of their error and explained I was vegetarian & had not eaten pork in forever (all though good customer service skills would have prompted a quick apology once the error was found out, but not here) the girl behind the counter told the guy to make me another sandwich....are you kidding??!!! I promptly stated, "No, do not make another sandwich, I just want my money back". Might I add, I only live around the corner & I had tried to visit the store on two other occasions but they were not open (I say that to say, I WOULD have been a loyal customer!!! PAST TENSE!!!). Back to the subject at hand; I went to the register and advised the man of their error (at that time the girl behind the other counter gave a very last minute insincere, 'oh I am so sorry about that' I replied, "me too!") of which he seemed very unbothered by the fact that I COULD have died or became extremely ill (no pork over 20 + yrs and vegetarian over 20 yrs...well I may be exaggerating about dying but then again maybe not- our bodies change as we get older....but that is another story), I was already nauseous, by their mistake. I asked for my money back for the sandwich, no apology from him still.....moments later, an even more 'I guess I have to say this' type of "apology" was barely uttered from his lips. I quickly left, vowing NEVER to return again, the same for my son!!! Now I hear you thinking, they gave you your money back for the sandwich, yeah- that's what he said he did, but there was NO concern, empathy or even partially good customer service!! If he would have said I am so sorry that happened, I can imagine your anguish...or something remotely resembling an inkling of 'this customer (and every other customer) is valuable' I would be less harsh and more forgiving. He could have also said, " I am sorry for your inconvenience and that this happened, let me comp your meal" I would have been forgiving alllll the way (especially for the empathy) and NEVER written this review AND went back taking my son maybe my mother and friend and so forth!! However, because of their callous attitude and poor customer service I will NEVER go back and I will, at every chance I get be PETTY BETTY (as long as I remember) and throw this company and its employees under the bus, plane, train, elevator and stairs if I can!!! I guess they don't know the age old rule; a person tells 7 to 11 people about one bad experience and with social media....well...there you go- we have hit thousands!!!!! Just for the record, three little facts about me- I will QUICKLY give a compliment (I gave them one on my last visit), I don't have time to do negative reviews (I just won't patronize the company any longer- my taste buds can adjust and so can my purse) so I don't - today is an exception, I loathe bad customer service & I don't play when it comes to my food and pork/meat!!! Well I guess that is four facts about me. Nonetheless, I will NEVER go back & if you are veg- eat w/caution!!! BTW, I'm really giving them -12 stars for their service but since that is not an option, I...

I ate a delicious breakfast recently [3-28-2022] at Alchemy Kitchen.

I am usually in the "Fifth by Northwest" neighborhood only during the afternoon or evening; it had been great to be able to eat breakfast at Alchemy Kitchen, immediately after I had mailed my 2021 income tax forms during the early morning at the 43212 post office, before returning home so that I would be able to attend a 12:00 noon webinar.

I had studied the Alchemy Kitchen menu on-line in advance of my arrival; I had previously "cut-and-pasted" the text of my menu choices from that menu to the display of my smartphone. I was therefore able to display my menu choices to the server -- rather than speak my menu choices out loud -- while standing at the ordering counter.

Below are the food choices that I had made that morning.

• BREAKFAST: Power Bowl [ancient grains, hemp walnut pesto, kalebouli, tri potato kale hash, hummus, feta, kraut, hazelnuts, microgreens]

• TOAST: Peanut Butter and Jelly [peanut butter, seasonal house jam, granola, whole wheat]

I paid for my food at the ordering counter and then sat down at a long wooden table in the middle of the dining room. Water and eating utensils had been available on a small table near the south wall of the dining room.

Two different employees asked me how I had learned about Alchemy Kitchen. I told both of them that I am a "Google Maps Local Guide" and that I had carefully studied the area near the intersection of W. Fifth Ave. and Grandview Ave. -- looking for "new restaurants" [or, more specifically, "new-to-me restaurants" that would be open that early] -- before planning my trip to that neighborhood.

The Power Bowl and the Peanut Butter and Jelly had been delicious. I had felt a surge of energy for a while after I had eaten the Power Bowl; the whole wheat toast that had been used when making the Peanut Butter and Jelly had been quite solid and had not bent at all while I had been eating it.

Many -- but not all -- of the items on the Alchemy Kitchen menu are vegan or vegetarian. They have three different menus: Breakfast, Brunch and Lunch. They are open only between 8:00 a.m. and 3:00 p.m. and are one of the few restaurants in that neighborhood that are open that early in the morning.

I strongly recommend Alchemy Kitchen for a delicious...

Decided to do another juice cleanse and was searching for a new juice spot to try out. When this popped up on my google search I was so excited because I’ve driven past it but didn’t know what it was. The girl who helped me pick my juices was so helpful 💝 She made great suggestions and even let me taste things in a little shot glass before I committed to it 🥤 The one I didn’t think I want turned out to be my favorite- the beet juice one 😮💕 So glad she encouraged me to try it, it was delicious! She gave me a handy sheet guide for how to juice cleanse and I learned things I didn’t know before, and I have done juice cleanses in the past. I really love that the bottles are smaller sized. Sometimes in a cleanse I feel overwhelmed with bigger bottles, especially drinking a bottle an hour as th sheet suggested, but the smaller ones are perfect sized and allow you to mix and match. And I love that I could bring my bottles back for a discount which I used on more...