Brothers Bar & Grill

Came in from Chicago to see last game of the year. I would have rated this place a 4 BUT I am going to be a biased patron. Was asked for my D.L. and Debit card to open a tab. As I was closing out my tab I never received my ID back. The male bartender said they didn't have it and to ask the female bartender. This is my fault for not paying attention and getting tipsy bc I asked the 2 girls of many bartenders who both went and looked and said they didn't have it. I was confused and thought maybe I just misplaced it. The next day was a Sunday and they are closed so I had no chance to get it. My GF called that Monday bc she lost her e-cig only to find out they had both. She asked the gentlemen if they could send the e-cig and ID due to the circumstances of what I was told and that we were back in Illinois. He said yes, but not to expect it anytime soon he was going to ship it standard. So today 4/22 I called and talked to a gentleman named Tyler only to find out they have a " no mail " policy and the only way I can get the ID is come pick it up. I had roughly a 50$ tab I tipped around 12$ drinks only. I wasn't a ass about it, so to think someone from the place can't drop my ID in a USPS box which will be sent to my house for FREE isn't to much to ask is it? I can understand the e-cig bc that might involve shipping charges which I would be happy to send $ first to get it back. I would just recommend anyone from out of town to take note of this in case it happens to them. My opinion of the bar is its HUGE and a lot of FUN for a younger crowd! The music for the dance floor was great and we all had a blast. The place was slammed so getting drinks was a wait but expected. If you're younger crowd that likes loud music in a industrial type building ( big and open ) this is your place.

UPDATE 5/10/2016: I just found out about the response John (GM) left on Google . I had to actually go back and look myself though. ( Google should let you know that someone responded to your feedback instead of you having to check yourself ) . I am very happy that John said he would send back the ID and E-cig to address listed on my DL. He was very nice and explained the policy to me. They are just trying to be professional with the business, and secure with people's personal identification / bank accounts. I really appreciate and respect that! Since everything was handled extremely professional I would happily come back again! This is the way customers are supposed to be treated. Thank you John and good luck with Brothers!