Jet's Pizza — Restaurant in Columbus

This Jet’s Pizza used to be very good. The last several times they have really gone done in quality. If you charge more for extra cheese, they put extra cheese on the pizza. That’s so unprofessional and greedy. Today I ordered online, picked said ready at 3:56pm. I arrived at 3:57. They said 6 or 7 minutes more. It was 4:22 when I left. Apparently 25 minutes is the same as 6 or 7 minutes. No apology or anything. A man walked in a placed his order at the counter and came back to pick it up before I got my order. Not sure how that is possible but that’s how they do business there. The ignorant kid behind the wall making the pizzas was yelling loudly and cussing about customer orders. In a nutshell find a better place to get pizza, this place...

I'd like to rate this location higher, but everytime I order and pay for extra pepperoni, it just doesn't happen. It's something that ruins the experience and enjoyment I am looking for when getting pizza. When I have ordered multiple toppings, it's like they purpously give me less of the total toppings. If I add mushrooms, then I get less pepperoni. If I order extra pepperoni with mushrooms, I get less cheese and still don't have double pepperoni. It's like they are giving me the middle finger everytime they take my money and deliver me less than what I paid for. I should not have to worry that my order will be correct when I pick it up, that should be a minimal...

We ordered a New Yoirk style pepperoni pizza with turbo crust. After the pizza was delivered we noticed it didn’t have the turbo crust. We called them to say we didn’t get what we ordered and they wanted us to bring the pizza back to them so they could put the turbo seasoning on the crust. What? We had the pizza delivered and now you want us to come to you? The rude manager got on the phone and said that the turbo crust is a free product and because of that they wasn’t going to send us out another pizza. There are so many pizza places we can eat in Polaris so this is the last time we...