Let me start off by saying that their food is delicious, Alex and his mother are gems and Juu is a wonderful woman.
My review may be a bit biased after this point because it is based on daily occurrences.
I worked at this restaurant for approximately a month. In that time, I was thrust into doing the workload of at least 3 people. I was cashier, waitress, bus boy, trash person, and also swept and mopped the kitchen at closing. I was, more often than not, talked down to by the woman I worked up front with, but I tried my absolute best to push it aside because I wanted to help, I was there to help. I was often talked about, not just by her but she also brought some of the customers in on it too, speaking in "code" as I walked by to clean tables or sweep the floor. She would blame her mistakes on me, which I ended up finding out about later by a co-worker I had befriended there who was also being looked down on by this same woman. Which is not to say I didn't make my own mistakes because I was rushed to do this or that. I was scoffed at when I asked for a day off, but the woman I worked up front with, wouldn't hesitate to just leave without a word if the mood struck her. I was privy to her making fun of a customer or could-be employee for their name choice because it wasn't girly. And apparently talking to my other coworker about music, movies, what food we wanted to try off the menu, personal issues, and also how poorly just the two of us were treated by this one person, equated to us talking badly about everyone that worked there. We could not take our concerns to anyone but one another because they would be brushed off. The list really does go on but I will leave it as is, here.
Eat here, of course
Work here, only if you want to experience what I and a number of others have experienced.
Suggestions, one bad apple can ruin it for the rest. Get rid of the bad apple and the people you hire will want to stay because they'll be able to work...
Read moreWe were so impressed by our first a few months ago we were all eagerly waiting to come again on our next visit...which was yesterday. One of the things I noticed on first visit was the amount of take outs and door dash orders however, it didn't effect the food or 5 star service we enjoyed. Yesterday it totally overwhelmed the staff. Our orders came out piecemeal with combos coming out one at a time without sides. When I asked about it I was told it would be a few minutes. Our sides are only rice, kimchi and an order of fried rice which is already prepared and all you have to do is put it on the plates. After one hour my son in law asked about the sides, hostess apologized and promised to bring them out, this entire time takeout is leaving with orders that must have sides. Thirty minutes later he asked again, hostess with totally surprised look asked what we ordered. Finally got it as a take out. I do not blame the staff. They were obviously understaffed, takeout orders were non stop and I even heard one ask to turn off door dash. Service was let down by management who earn a 1 star, staff 4 for effort. Recommend do not dine in Fri/Sat....
Read moreFirst time trying Korean cuisine, fortunately I had my son in law who served in Korea to help me out. Our party was made of up of 5 adults and 2 children for dinner. The restaurant is spotless, super clean and well maintained with a couple of tables and quite a few booths. While there it appeared that most of the business is takeout, however if you dine in the young lady who is the hostess, takes your order and is also the waitress was exceptionally polite and professional. Five star service! Our order was quite large, however everything came at the same time hot and fresh, compliments to the chef! And wow what a lot of food, the dinners come with side dishes of kimchi, cucumbers, radishes and rice noodles. Everything was delicious and we had plenty to take home. Even my son in law was very impressed. Also, they have a small ice cream cooler with Asian ice cream, don't miss the chance to have some. Overall a great experience. Our bill came to just under $200 including tip which we all felt was more than fair for the service, the quality and...
Read more