The food is great but the customer service...just terrible.
It was a slow Tuesday today around 3:30pm. Nobody was before me in line so I stood at the window for almost four minutes waiting for the six of the staff to acknowledge me. I would catch their eye, smile that "I'm ready to order" smile and they'd go back to their business. The lady finally came up to the window and as I went on to tell her what I wanted, she then, turned her head, looked at the woman behind me and ask her were the two bottles of coke in her hand all she wanted. Seriously?! So I stood there for another two minutes while she waited on the other customer....went on three minutes and I left. As I went by the front counter, the lady yelled something at me...like, come back, I'm ready now....nope! I just yelled, there's a lot more places here that want my business. ...
Read moreWhile traveling to Columbus I was pleased to find a Vietnamese establishment in the North Market near where we were staying. This is a very small operation in a busy market with 6 counter seats. My son and I shared a delicious, authentic bowl of beef Pho and a very tasty chicken noodle bowl. They provide a little plastic dish with all the standard fixings: bean sprouts, mint leaves, jalapeno and some Hoisin and Sriracha I am a Pho fan and can say that this was as good as it should be! If you like a good, tasty fresh bowl of Pho then definitely stop into Lan Viet for your Pho fix! The fish sauce in the rice bowl makes the meal. Be sure to sit at the counter (if you can get a spot) and you can eat from the traditional ceramic bowls. You may want to bring your own soup spoon, because the little plastic ones they provide just...
Read morePho has always been one of my comfort foods. It brings me memories of better times. As I was going on about my day, I decided to order Pho from this restaurant. When the food arrived, the noodles were separated in a tall container instead of a bowl. While it was inconvenient, that wasn't a deal breaker just yet. The noodles did not slide out easily as one would expect nor did it separate as I poured my broth in. I had to use my utensil to break apart the clump of noodle which just resulted in sad, short noodles. The bean sprouts, lime, and jalapenos came in minuscule amounts that only left me disappointed. Priced at $12 per beef bowl, I did not feel I got my money's worth. Maybe the experience is different in person, but I cannot say the take out was...
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