McDonald's — Restaurant in Columbus

They have a very difficult time with my special request ice cream cone order SOME of the time. 3 out of 5 visits it is for some reason really confusing. But today was the 1st day that the drive thru person was actually rude to me. I mean REALLY! it is just ice cream and I am a very easy going person. I never raise my voice or get upset. I just wanted my it done correctly. And I could she had an attitude about it. Very unprofessional. I wasn't sure why she was so upset about, she didn't take the original order . Everyday I take my toddler and dog to the dog park and then we go to McDonald's for ice cream. My order goes like this: " May I have 2 ice cream cones please and one of them is for my toddler so please so do 1/2 of the normal amount of ice cream on the cone" Like I said 3 out of 5 times I have no issue and I am handed 2 ice cream cones and 1 of them is a special request with just a few swirls of ice cream on the cone. The other 2 times I am handed a cup with a cone on top of it or once I get to the window I am asked again what it is I want. I repeat it and I will get a blank look back or like today a rude look. Or I will get a cup anyways. I never anywhere in my order ever mention wanting a cup, how can she eat her cone and ice cream when it is upside down in a cup? I don't know. I rarely write reviews unless it is a good review but this really bothered me today that she was so rude to me just because they were not understanding what I wanted for my toddler. I won't go back to this one again for anything, which I am sure is fine with them. Now I have to drive 5 miles out of my way for 2 ice cream cones everyday, just to avoid...

Y'all seriously need to check the attitudes at the door! My wife left out of there so mad she was ready to come across the counter on somebody! You are at WORK! ACT LIKE IT! And this is German Village! If you insist on bringing yourselves out of the ghetto to work here, that's great. I don't begrudge anyone finding a job in a safe neighborhood, or a better way of life. But the people that live in this neighborhood for the most part are peace loving, easy going, hard working professional types. We don't come in here just to bother you, harass you or give you a hard time. Please show us the same courtesy! We're just customers. We're hungry, we'd like some food and maybe even a smile without all the attitude. Not saying hello when someone approaches the counter, more concerned about conversating with each other behind the cook line, talking on your cell phones, serving cold fries, and arguing with customers when they ask you for something, UNACCEPTABLE! If you want to be that rude and ghetto to customers, then go work at Grant and Main where that sort of thing is expected.

Now, I didn't call corporate THIS time, but trust me, I did get a few names, including the one on the receipt as well as the manager's, and if this ever happens again to me or anyone I know, heads will ROLL! I won't stop calling and emailing corporate until half the people in here are without jobs and get bounced out the door. Not asking for much, just some hot food and whatever you can muster in the way of basic customer...

I'm not sure which location of McDonald's this is but I had nothing but bad experiences with them all from Kentucky to Columbus OH! Went in to buy coffee and it was so cold inside the restaurant I told them I was going to drink it in my vehicle. But I was told if I did I wouldn't be able to come back in for refills! I'm talking about what would be maybe 10 minutes. The very worst experience was at the Lagrange KY location. I walked in the door and floor was a huge puddle of water and had a terrible fall. Mgr acted like they could care less. Funny thing was I was there to buy a $1,50 cup of coffee and after I explained how bad I was hurt I still paid for my coffee. After I left I thought wow if it had been me handling the situation I would have given the coffee! It's been over 24 hours and I'm still waiting for a response from corporate how to handle medical care. Can't put weight on my knee, can't use my right arm because it affected my shoulder and neck and injured my hip. If they don't contact me soon I'm going to the ER. Don't go to these locations or at least be aware of how they treat...