Noodles and Company — Restaurant in Columbus

First time trying N&C (Hamilton Rd in Gahanna). I ordered the Rigatoni Rosa and Parm chicken to go as it is marketed as a customer "Favorite". Pros: The dish traveled well. Even after 20 min drive. Food was warm and fresh. The Rigatoni noodles were cooked just right. Fresh. The spiced tomato cream sauce had a little kick to open the pallette. The cherry tomatoes were a nice complimenting part of the dish.

Cons: Way too much unnecessary parsley trees to pull out of the dish. Meanwhile only one single mushroom was found in the entire bowl. The worst was the chicken reminded me of a Tyson precooked chicken patty I could make at home and drizzle some Parm cheese and garlic on. Disappointing as it really lowered the quality of the dish.

Value: After finishing the entire bowl for dinner I was left full but not very satisfied. By today's inflationary-driven standards $12 would be the most I'd pay for this dish and that was right around what it cost.

So I'd rate this dish as normal/barely average purchase. I doubt I'd rush back to try again.

[Note: attached picture was taken before I added the extra sauce I ordered on the side. Notice how dry the dish would've been without it. Also, I took the pic after removing all the...

I placed an app order at the Hamilton Rd and Cherry Bottom location. I ordered a meatless salad for myself (I have been a vegetarian for over a decade) and a broccoli and Parmesan crusted chicken kid’s meal for my son. We arrived at the restaurant 10 mins after our scheduled pickup time. While there were workers just standing around in the facility void of customers, our order was still not ready. They eventually got it made for us and we drove home to eat. As soon as we got home, I removed out food from the bag to find a salad covered in chicken and burnt chicken in my son’s meal container. I called the restaurant to inquire just how they got our order so messed up and request a refund for the inedible food we wasted time picking up. I had the pleasure of speaking with a very apathetic person who identified themselves to be the manger. They did offer to remake the order, to which I aptly declined, informing them that I couldn’t trust them to safely and accurately prepare meals for me or my son. Here’s to hoping they actually...

My First Impressions of the restaurant chain, because this is my first time writing about this restaurant chain, and I've been eager to try it out. The menu is quite impressive, featuring a wide range of cuisines that utilize noodles, along with various choices of noodle types. It's important to note that the portion sizes are standard, if you're looking for a massive 5 gallon bucket of noodles, you might want to reconsider. The focus here is clearly on flavor rather than quantity, which aligns perfectly with my preferences. The atmosphere of the restaurant was clean and welcoming. I was pleasantly surprised by how attentive the staff were regarding the quality of the food and service. Overall, my experience was extremely satisfying, and I appreciated the added perk of the never ending...