Rohr Café — Restaurant in Columbus

I understand that running a business is extremely difficult nowadays so I decided to give a good review even though I had a bad experience today when I first time visiting the place. It’s a great location on campus and provides lots of convenience to staffs and students. However, the cashier who worked today during the lunch time is just not very friendly and being very bias. I thought it’s a regular Starbucks store and could use my app to pay but it’s not, when she told me that I couldn’t use my app, I immediately switch to my apply pay. The system was slow to get the transaction done and I can tell she lost her patience and assumed I didn’t know how to use Apple Pay. I feel sorry to hold the line so I even apologize for it when she showed me the bad attitude. Unfortunately I didn’t like the drink I was served so I went back with the full cup and ask if I could get a new one (I normally don’t do that but I just don’t like the taste and really need a cup of coffee to help me get through). She showed me an embarrassed face and looked at me like I tried to take advantage of it. She said “okay but you have to pay for it”. I am shocked and that’s my first time experiencing at this store. I do appreciate other two staffs who worked there. They are very understanding to help me out and they...

Nice place to meet up in campus. Food is average. Ordered a turkey & cheddar sandwich...and that's all I got on it, no butter or sauce. The manu is varied, but I imagine that the items will literally be just what they state, no imagination in the food. They do need more tables, but they also need space for the tables, so I understand. Coffee was average. Again, just a nice cafe to meet up to have some coffee if you need some...

Service is great, however the product quality is questionable at times and the consistency on coffee is nonexistent. The employees seem to not have the proper signs provided for display. The name tags in the window don't match the items they sit...