Rude Dog Bar & Grill Polaris — Restaurant in Columbus

DIACLAIMER: I love Rude Dog- the employees, the food, the atmosphere... I come here A LOT, and I always have a great experience, with everything. Food, conversation, beer. They have some of the best burgers I've ever eaten, and the beer selection is great. If you have not been here, you need to go NOW.

Just don't go tonight.

That's kind of why I'm doing this- I had such a bad experience tonight that it was weird. That has NEVER happened before, and I just wanted to bring it to their attention so that they can figure out what the bug was tonight, because it was just so out of the ordinary it felt awkward.

Something was "off" tonight- don't know what it was or why, but it seemed to spread further out into the crowd the longer we stayed (I hope it wasn't my cologne) and you could definitely sense it, whatever "IT" was.

Normally I would chalk something like this up to staff issues, or a bad plan/par, or any of the other 10,000 facets of the industry that could malfunction and affect how a well-oiled machine runs...and THEY HAPPEN.

This was different, and it was getting worse quickly.

Had mom with me today, and we rolled in about 6:30 I would say. It was fairly busy, which I was glad to see for a change-t hank God the businesses and industries are coming back to life. And found two places towards the end of the bar where the regulars hang out, which I enjoy. We were greeted by a new face to me, and unfortunately I can't remember her name, but she was very very pretty (shameless flirt) and asked us what we would like to drink. Drinks took a while to get there which is not a big deal, but it just seemed like everybody would just kind of didn't care attitude tonight. I ordered a steak which was the most leathery piece of steak I've ever had in my entire life, it was obviously fried on a flat top, and ordered medium rare but was very very well done. Other than that I can't complain, like I said it just must have been an off day, but it is what it is. If you have not been here, you...

Took my granddaughter, age 8, for the first time at lunch today, 01/19/13. Being the first time I ordered the signature sandwich, the Rude Dog; unfortunately at noon on Saturday, while the restaurant opened at 11AM, I was told there was no chili, so that eliminated the Rude Dog sandwich and the chili fries that were to accompany it. Our served did not offer any explanation as to why they had no chili. Also, the tartar sauce or what was listed on the menu as a remoulade was nothing more than mayonnaise - there was not even a speck of pickle or capers anywhere.

Meanwhile, the music playing was inappropriate for children - I heard lyrics like "sex me up" totally wrong for an 8 year old, yet this establishment does support children evidenced by the children's menu presented to us upon being greeted by our server.

My granddaughter unfortunately placed her hands on the bottom of the table only to find a nasty wad of chewed gum stuck there by some unknown prior "guest". She was too young to realize many rude tasteless people have the habit of disposing of theirgbum that way. She now knows never to explore the underside of a dining table in a public area.

I was finally disappointed that our serve,r upon presenting our check, made no effort to provide any accommodation to us for any of our inconveniences. I am not interested in any rebate or coupon as I have no interest in returning to this...

It was the worst restaurant experience I've had in years. Some friends and I tried this restaurant out to watch a world cup soccer game over lunch. We arrived early, when there were maybe 5 other customers in the restaurant. We ordered beers and while the restaurant did become busy about a half hour later, it took us over 45 minutes to receive the drinks we ordered, which were luke warm when they arrived. We then ordered lunch and another round of drinks that never arrived during the 2.5 hours we were there. Ultimately, we had to leave hungry and thirsty as most of us had work to return to so we paid for the drinks we received and left. No apologies; just perceived annoyance by the staff that we were leaving without paying for food we never received.

Pros: Decent number of TVs (though they refused to turn the US game on the TV nearest our table so we had to watch the US game from a distance)

Cons: Slow, almost-nonexistent service Warm beer Filthy bathroom (also out of towels)

I still can't really believe the service was so bad. I ordered a chicken wrap and came in before the rush. How does a chicken wrap take over 2.5 hours to make? And how does the server make it to our table twice in 2 hours? I don't understand how this place can stay...