White Castle — Restaurant in Columbus

It all started when my wife and I had reservations at a certain fondue restaurant that shall remain nameless. We arrived at 6:45 just to be shooed away like common riff raff, told that they didn't have us down for the reservation I booked a MONTH in advance and furthermore did not have the vegan cheese option we requested ahead of time.

So that left me scrambling as we were all dressed up with nowhere to go. I googled to see if there was someplace equally classy to eat at. There were a couple of high end steakhouses in the area and a few chain restaurants of note, but I wanted something a bit more regal sounding that matches my wife and i's lifestyle. Lo and behold, I found there was a restaurant in town located in a literal castle!

We arrived around 7:30 but felt awful because we had not pre-booked our reservation. I gave my keys to a rather scraggly looking valet who coughed a bunch and scratched himself like he had fleas. He mumbled something as I watched him pull behind the building with my car and then around the block and kept driving. I guess the lot is off-property.

When we arrived, I was surprised to find that we had free reign to sit wherever we wanted! I chose a very convenient spot near the counter. To my surprise, the ordering is similar to a French Cafe! I greated the young lady behind the counter.

"Bonjour madam!"

She clicked her gum and tapped her rainbow colored nails on the register in rhythmic fashion.

"What can I get you, sweetheart?"

I have to admit, I was blushing at her straightforward advances. I had to keep my composure as I requested to know the house special.

"We got sliders, sliders with cheese, onion chips are pretty good. You can get a sack of those. Ever had chicken rings?"

I was ashamed to admit I had not. It's amazing to realize that not only were we lucky enough to dine in a castle, I could get rings for my dearly betrothed. I ordered onion chips, two jalapeño cheese sliders (so exotic!) And a medium order of their finest of rings.

I have to say, the food was exquisite. The sliders are like the burgers I had at Gordon Ramsay's Vegas restaurant, but bite sized like tapas. The rings and onion chips came with their own unique sauces that danced on our palates. As I approached the counter to leave a generous tip for our waitress, I was met with a very seductive "goodnight hun!"

Such service! Such gourmet delights!

If only I knew where that...

Absolutely the worst experience I had in my entire life!!! This was my first time trying White Castle. I scheduled an online order for pickup at 10 pm inside. Because I am a visitor in Columbus, Ohio, I took an Uber to the White Castle to pick up my order. When I arrived, the doors were locked and workers inside ignored me. There is no sign on the building or in the app that says that the inside is closed. I called their phone number and explained my situation to the operator. He, however, said that the inside is closed, and he didn’t want to help me. So, I walked up to the drive through window and told the server my name for the pick up order; she said it’s not ready yet (it is 8 minutes after the scheduled pick up time already). I being cold at 55 F waited outside for my order for half an hour. The server lady seeing me freezing outside had no empathy whatsoever. All the words she said were “it’s not ready yet” and “it’s ready”. I got home to eat the food, but guess what?! They messed up my order too! I ordered more sliders than I got, I got a smaller size drink than I ordered, and I didn’t get the cheese and ranch sauces that I paid for. So, they practically robbed me (on top of making me suffer in cold for half an hour). The White Castle is a joke!

TM #110 Register...

I've never had what I could call a bad experience at this location but I will say that this time was an excellent experience! Even though they were busy the staff was polite and friendly and they were working hard and working fast to make sure everybody got their order and got moved through efficiently. My order was extremely fresh and prepared what I would consider perfectly. And I will say that I was personally not having a good day when I went there and life had been not so nice to me so I wasn't feeling so great in this kind of down in the dumps and the polite and courteous attitude of the staff definitely helped and not to mention I have been dealing with a lot of rude people and other aspects of my life for the previous few days but the very nice young lady with a really pretty blue hair working the drive-thru window offered me a complimentary drink for my wait which wasn't too long and was actually the best thing that happened to me and the the nicest thing anyone had done for me in a while. There's in charge understand how valuable and important and what hard-working and efficient staff they have. I will always be happy to come back to this location and will never hesitate to recommend it to...