Jamba — Restaurant in Commerce

I am not surprised to see that before me people have reported about the rude behavior and just like the other posts, maybe the owner will apologize and do nothing to make any changes. I was there on Saturday. Waited for more than 20 minutes. Before me others got their orders. The associates asked us ti wait outside while they used a bad radio to communicate the readiness of the order. We couldn't understand anything. I was very thirsty and after 20 minutes they asked me to wait more. I said, I would like to cancel my order and they should say sorry for overall giving a bad service. The girl, who seemed to be the senior of them all - said she is not obligated to say sorry. Well, how about that as a courtesy? You guys charge a premium price for a glass of juice and the service is this! I am never visiting your shop again, probably never going to another Jamba. Remember - Bigger businesses than yours have fallen. You are nothing. Wait and watch. All I wanted was a courteous 'sorry' with a smile after acknowledging customers' inconvenience on a...

This place is great and has great costumer service. One employee that id like to point out is Stacy. She is a remarkable worker at Jamba Juice, consistently exceeding expectations in her role. Her dedication to customer service is exemplary, always greeting customers with a warm smile and ensuring their orders are not only fulfilled promptly but also customized to their satisfaction. Stacy's efficiency in handling peak hours is impressive; she maintains a calm demeanor even during busy periods, ensuring that the workflow remains smooth and customers are served efficiently. Stacy's performance at Jamba Juice is excellent. Her combination of excellent customer service skills, teamwork, reliability, and dedication to maintaining high standards makes her a valuable member...

Worst Jamba Juice experience I've had. Customers around me were getting pretty agitated from not receiving their orders despite many customers who ordered long after getting their smoothies first. I received my smoothie relatively quickly, but it was a melted, chunky disaster that was incredibly unpleasant to drink. It was just a cup of fruit chunks swimming in melted sherbet. I threw it away after a couple sips; the store seemed so overwhelmed and disorganized that trying to get a replacement or refund seemed like more of a headache than it was worth. One of the things I love about Jamba Juice is the consistency--you know what you're going to get. So, this experience was particularly baffling and...