Falafel Flame — Restaurant in Concord

I can't put into words how excited I am to finally have a legit Halal (certified) American burger/diner food option, here in the Concord area.

Prior to this place opening; For years, we had to travel to places like Mirchi's in Dublin, Falafel Corner in Fremont, or Q's Halal Chicken in Alameda/Richmond.

I had always hoped that a place that offered high-quality, restaurant-oriented, American/Afghan fusion-food would come to Concord, but I wasn't sure if/when, it would happen.

This place has some of the best halal cheeseburgers I've ever tasted, and is definitely on-par (the same standard of amazing quality) that is found in Fremont, Dublin, and all the other places in the South Bay.

Extremely delectable bacon & beef patties, smothered with American cheese, a toasted bun, and all the right sauces. Their Chicken Quesadilla & Philly Gyro, are made with succulent & tender halal meat.

There is another Falafel Flame location in Dublin, which too is also amazing, but this place is identical in its superb quality & ingredients, but so much closer to residents of Concord/Walnut Creek.

My favorites definitely have to be the Hawaiian Burger, BBQ Chicken Wings, Philly Gyro Wrap, Curly Fries, and Chicken Quesadilla.

I hope this location can start offering halal pizza in the near future, as well.

Now all we need is a Halal Chinese/Halal Mexican restaurant in Concord, and we will be on-par with our fellow kindred in Fremont & the...

Sayed was extremely rude to me. The restaurant was completely empty, aside from 2 men that were sitting waiting for their food at the back of the restaurant.

I waited at the counter to order for about 5 minutes without being greeted as he stood in the kitchen talking to the cook. Once the other customers food was ready he walked past me again not even acknowledging me and walked their food all the way to their table.

Finally when he did come to take my order, still without saying "hello" or "thank you for waiting" he just coldly stared at me. When I asked questions about the menu he was not helpful and acted annoyed. I finally ordered my food and paid and sat at a table. But unlike the courtesy he showed the other customers, when my food was ready he just dropped it on the counter and gestured for me to "come and get it". At this I felt discriminated against and not treated the same as the other customers so I asked him for a refund. Sayed refused to give me a refund claiming he did not know how. He suggested I leave without the food AND without a refund! I was forced to take the food which by the way was not worth $20 in flavor or portion. I am very disheartened and disappointed in my...

ASA - to all the place is nice and clean we drove all the way from Marin to meet up with some family but after that its all down hill To the owner please understand that you are running a restaurant OMG - food was okay the hummas was spoiled you dont even have any utenils explain how does your customers eat their food (hands ?) no forks or knifes just some cheap plastic spoon i asked for water and finally the guy (not happy) gave me one cup we had 4 guest the water was warm and the water dispenser didnt look inviting being Muslims we are polite when we walked in the music video was on TV bit loud and now almost Magrib time the guy behind the counter puts it on full blast (halal or Haram) we finally got up and left luckly a resturant Sawgat was open a few blocks away we order some tea an snacks it was nice and peaceful place and we made Salaat there.. (shame on you guys) !!! BTW please fix your door it bangs everytime customer walk in .. please fix your establishment it can be a really nice place for people to come and enjoy a meal and customer are willing to spend there money at your place This is the only reason i am writing this review to...