Raising Cane's Chicken Fingers — Restaurant in Cookeville

Let's get the positive part over first.....The drinks were spot on. The sweet tea, the root beer and Coke Zero were flawless. The only food they serve, their famous "Chicken Fingers", although decent (barely), were unremarkable and had nothing to set them apart from any old ordinary chicken tenders. In fact, they lacked seasoning and were quite bland but were at least edible. That isp the only reason they are even getting a one star (a zero is more fitting). Now, for the real reason for such a low review. For starters, how can a place with ONLY chicken tenders on their menu just have two sauces for dipping? The first one, their "signature sauce" was nothing more than ketchup, mayo & hot sauce and was gross at best. It was however, better than the other sauce; a thin and runny honey mustard that tasted like it had horseradish in it. When you have a family that doesn't like virtually anything with mayo, hotsauce or horseradish in it, it makes for a very unpleasant experience. Not only that, but if you want honey mustard in a kids meal, you have to pay extra for a tiny cup of it. Why in the heck wouldn't they offer a BBQ or sweet n sour or ranch dipping sauce? So dumb. The slaw that came with the meal (which by the way is the ONLY side they offer besides fries) was bland and pretty much like eating plain shredded cabbage. The fries were perhaps the worst fries I've ever eaten in my life. Not one fry was over 1 1/2" long. Most were less than an inch. They were supposed to be center cut crinkle style fries but were thin and flimsy. They were grease logged, and soggy with stale oil that tasted like it hadn't been changed since the place first opened. The people who voted this place #1 chicken place obviously have never eaten chicken anywhere prior, because this one ranks, in my opinion, as #1 alright, but #1 worst chicken place I've ever been to. To add to this seemingly endless page of negativity, I have to say that none of us felt well after eating here with multiple stomach issues hitting us about as soon as the nasty food hit...

Where do I start. Like most people mention the music is just way too loud. I think it's most appealing to the employees that work there since I saw one young girl breaking out in a dance while I waited on my food. C'mon people, you're at work. It's nice that you're having fun, but be more professional than that.

Another thing that ruined my experience was that it was blazing hot in the restaurant. Not sure why since it's new but your customers shouldn't sweat while they're eating (it was probably only 85° to 90° outside to, so not extremely hot).

Food was hot and fresh, which I like, but fries needed seasoning (I added a salt packet) and the breading on the chicken would just fall off trying to eat it (I eventually had to use a fork for chicken and fries). The fries are nothing to write home about; they're thin and as mentioned before, flavorless. Sweet tea was good, but their was so much heat around the vending/beverage area that I tried to stay away with my initial fill up.

All in all, I don't think I'd ever come back to Raising Cane's. Zaxby's has better food in my opinion and with a slightly better value and environment (the location in Lebanon is my favorite one and I usually frequent them 2 times a week). To each...

Been to multiple different Cane’s in different cities. Nearly every time, they forget my sauce to the point I expect it. Not a big deal. But this was my first experience at this Cookeville location. After ordering I pull up to the window and the girl who took my order asked me what I just ordered. I didn’t question it, just assumed they were confirming. However, once I received my food and parked, I open our boxes to realize they forgot my extra sauce and husband’s extra toast he ordered. No worries, just went to let them know. This is where I quickly realized that I wasn’t the first order with mistakes because the employees seemed to act like this was a running joke with mistake meals. Kind of rubbed me the wrong way but whatever I got my food and went back to my car. Then I find that my chicken was not even breaded. (Pic) At this point, I’m starting to get irritated. I go BACK in and the employees have the audacity to laugh like it’s funny. To my face. My ticket says Gabriella took my order and, if this is her name, she’s also the one who laughed in my face. Grow up and do your job. Thanks to Enrique, who I assume is the manager, for laughing with your employees. Straight...