Izumo Japanese Restaurant — Restaurant in Coral Springs

Very disappointed in the service and food safety level. First off, they forgot our rice, drinks, and were very inattentive. They mix raw food with cooked food. This was brought to the chefs attention and did not care. He just asked if he should give the chicken mixed with raw tuna to others at the table. There was a disabled person at the table that could become seriously ill if raw food is ingested. This was made clear to the pony-tailed server before when a California Roll was ordered and no masago was requested. When approached to adjust the bill, this server was apathetic and dismissive that one person was not able to eat their meal due to their negligent cooking process. Any normal food establishment knows not to mix raw with cooked. Of course they would not refund the one person's dish or even offer any adjustment. Not even an apology or attempt to make it right. They did offer to make some chicken in the back that would gave taken 20 minutes more. That's not all. They claim to sit 10 "comfortably" at at table. That is not true. We were 9 and one person had to sit literally on a corner. Lastly, I come to find out that the pony-tailed waiter made inappropriate comments to a woman in our party, insinuating she should be making him dinner and was being what was perceived as flirtatious. This was very distasteful and accurately descriptive of this...

10 of us went here for my birthday on Friday. None of us have been here before. We had a reservation. The service was horrible. The hibachi chef had to bus our tables of salad and soup bowls because the waitress never did and he was complaining. We had to ask multiple times for drinks, chopsticks, the typical hibachi sauces. The waitress brought an old beat up 5 gallon bucket of sauce trays to the table. I'm sure they were clean but definitely not the best presentation.

The chef cooked the food well BUT there were no typical hibachi theatrics. None. Not even the volcano. It would have been more lively at waffle house. I even let the chef know that we had two people with us who would never been to hibachi before (hoping he would make it extra fun for them) not to mention, it was my birthday dinner.

The other table was a lot more lively and the waitress seemed to tend only to them. We had to ask random workers to get us drinks and refills. It really wasn't a good experience. The sad thing is, all 10 of us said we would never go back there because the service was so bad. The food was decent and the prices were okay. Definitely lots of better options around with better service.

I know the restaurant industry is still trying to get it's feet back on the ground but I eat out a lot (3-4 times per week) and this was the worst experience I've had in...

We went there on New Years eve at 9:00 pm with family with a reservation. Let me start off by telling you that the food was excellent. The service was not. They were not busy because of the holiday so I thought it would be nice to take my family.

We had a gentleman named Woody? He seemed real nice at first and it went downhill from there. He started cooking and that's all he did the whole time he watched TV and cook. I paid for a show that's why you do Hibachi!

My wife ordered chicken and shrimp. She ever got her chicken as he gave it to the other guy in the group who ordered steak. He got both and never let the chef know it. I asked why no chicken but with him watching TV it was useless.

He told me that he would discount the bill since my wife got fed up with him. So I got the bill and no reduction for the chicken fiasco. Had to get up and find someone to reduce bill.

In closing this place was highly recommended to me and really disappointed me and my wife. I would give it one star but the food was good when we got it! Also price was...