Taco Bell — Restaurant in Coral Springs

The staff and management if this store are not bad they are TERRIBLE. The manager that I had the displeasure of dealing with unbelievably rude and unaccommodating. I didn't have my wallet with me so I only had cash in my pocket and this woman refused my business because according to her both registers at the front were not working so according to her she could only take cash at the drive thru. I did not have a car with me because I was waiting on my wife and daughter to pick me up. I ask the "manager" if she could just process my order through the drive thru register which was working to which she replied "I'm not going to hold up the driver thru for you. If you want to pay cash you have to go through the drive thru". Other customers that were there and heard her just shook their head in disbelief. Bottom line is that as a manager her job is resolve minor issues like this and she clearly is not a very intelligent person with terrible manners and does not belong dealing with customers or anything that requires critical thinking. It's really pathetic that someone has to bring something like this to light. The owner hopefully reads this and does something about because these workers are going to drive that business in to the ground with their attitude and behavior. Both times that I have been there in the past year were extremely bad experiences from them not allowing anyone to dine in but it was ok for one of their daughters to be in the dining room (but no paying customer was allowed), to the manager being a nasty idiot to me, why would anyone want to frequent this place? To the workers that laughed at me while the manager was rude to me and didn't allow me to pay in cash y'all are laughing but u can't get a better job than working at taco bell and even there ur bad at your job...that's funny and sad at...

Ordered to be picked up.when we got there everything was closed. Called the store telephone number no answer. Went to the store the next day,only the drive thru was open. Try to explain to the order taker what happened, without fully listening he said there is nothing I can do and stopped responding to us.since we were in the drive thru line before we reached the window we saw him closing and locking it.when he saw that we were not leaving he opened the window and asked how can he help us we try to explain again. If you still have the order we will take it if not please let us know how to get our money back.he said I don't know. I ask for corporate number or owners number. Talk to my manager and he called her over.SHE WAS WEARING A HAIR BONNET. Yes one of those that female and some males wear to bed to protect their hair. She came over angry, rude and disrespectful, asked to see the order we handed her my phone .states I will fixed it but it's going to come out of my pocket.i told her I just want information on how to recoup my money after seeing her like that. My son who was with me said never accept food from someone that angry and I restate that to her.her parting words to me was ok old woman. Am 53 years old and I look better than her.. so here I am my money is still not returned to my bank account and I am left with one of the worst experience with...

BAD SERVICE

I recently visited the Taco Bell on Wiles Road, Coral Springs, FL and had a disappointing experience. It was late at night, and the staff, mostly younger black employees, seemed to be more focused on handling DoorDash orders than attending to customers at Drive-Thru. The employees say The outdoor menu screen shut off at 1 AM automatically, making it impossible to order directly from the menu; Its forced to use the app instead. To make matters worse, the sprinklers were on and spraying water onto customers' cars in the drive-through.

When I approached the drive-through window, it felt unprofessional. It didn't seem like the staff took their job seriously ear price like AirPods or were properly trained. I couldn’t help but wonder who is managing this location. It appears the team needs better supervision, and Taco Bell should review the security footage to assess the staff's behavior.

On a separate occasion, it seemed like they intentionally turned off the lights outside to make it look like they were closed. It’s frustrating to see the lack of professionalism at this location. If you’re okay with subpar service, this is the place to go; otherwise, you might want to take your business elsewhere. Close this taco bell for food. You can...