Dunkin' — Restaurant in Cornelia

I typically go to the Clarkesville location but have went to Cornelia location many times because I'm already in the area. Never again. I always place a mobile order and pick-up in the drive-thru. I've finally had enough of the employees' attitude. EVERY TIME! The minute they speak, you can tell the person is annoyed by you just being there. To those employees, I apologize for making you break a sweat to make one coffee and bag one donut. And how dare I expect a response from you when I kindly say hello and thank you to you. The employees at this location are so unprofessional and downright rude. As always, I said hello to the young lady and thanked her when she handed me my order. Only for her to turn her back and say NOTHING! Not one word. So, I again said thank you a little louder this time. NOTHING! So, even louder I said "You're welcome" and drove off. My advice to these workers is go find yourselves jobs where you work in the back away from the public. It's not my fault you're not rich and have to work (just like the rest of us). You may want to keep in mind that without customers you don't have a job! And my guess is that if management were any better, this wouldn't keep happening to people. Just in case management wants to be better and actually do their job by holding their employee(s) accountable this visit was on January 10,...

I would be SHOCKED if they were in business a year from now. We have stopped 3 times on Friday evenings since they opened. The first time about 2 weeks after opening we got a dozen donuts, great service and she even offered us a promo discount. The donuts were okay but clearly not fresh. Second trip. We walked in and they had a about 3 flavors of donuts to choose from. We were never greeted or offered help. We left. Third trip. We walked in and the entire case was empty. The kid at the counter asked if we needed something. We inquired if they had donuts and he said they are in the back. We asked what they had and he said "what kind do you want". There is not a list of what donuts they offer on the menu boards. He did not have a list of what was "in the back". I didn't want to ask for something and go through him checking and then saying "no we don't have that anything else?". It seemed like a ridiculous way to do business. Why wouldn't someone at least make a list of what they did have for the front counter? With each visit the store has been less clean and organized. Terrible way to...

UPDATE 12/2024: This Dunkin has improved tremendously!!! Great, fast, and neat service! ☺️☺️

Four to five times now I've been through the drive-thru, and all of those times - there has been something wrong with the delivery of the food through the window. Either there's chocolate glaze (from a donut) all over my coffee cup- or the chocolate glaze from the donut is all over the inside of the bag- or the boston creme donut is UPSIDE down with the glaze everywhere (and melted)- or the everything bagel bites are freezing cold- or the three bacon egg and cheese wraps (for three separate people) are thrown into this TINY bag and they're all destroyed...egg of one is at the bottom of the bag! I could go on...I just think that if I'm spending upward of $30...the presentation/delivery of the food should be A LOT better!!!! Very disappointed in this Dunkin - kinda sucks, too -as I was excited to...