Most bizarre bagel experience? Am I missing something with all these positive reviews? Awful bagels and charge you to slice a single bagel.
Walked into the place and this is what the bagels look like (photos). I actually thought they were “par baked” and maybe finish baking them when you order? The bagel was whiter than my pale Irish skin. I wanted to leave, but felt awkward with the nice-enough clerk waiting for me. So I order my bagel and ask for it sliced. She then tells me, “We charge extra to slice it.” What?! I have never in my multiple decades on earth been charged for slicing a bagel. In the amount of time she told me they charge, it could have been sliced.
I go to check out and they tell me that they charge an additional $1 for AmEx even though I was over the credit card threshold.
Just an overall negative, not customer-focused vibe. They have a sign saying they won’t remake your coffee if you don’t like it so you better know “how to drink it” before you order.
Won’t be back. I should have trusted my visual instincts and left. My bagel was so far unbaked and actually tasted like a slice of WonderBread. My husband and I both threw ours away after the first bite, and we are far from snobs. I am nearly certain this place has actually no idea what a bagel is… or any one of these reviews who claims they are good. Do me a favor and if you think these bagels are good, go to a real bagel place sometime and be blown away.
Save your money...
Read moreI have been coming here for years, the bagels are typically good. With that being said, today I ordered a blueberry bagel with plain cream cheese it was $5.00. Last week I ordered the same thing it was $4.50. Which made me look at the menu board. It had bagels priced at $2.25 so I asked the cashier how much a bagel cost because the board said $2.25. She said the bagel is $2.25. So I said OK, the board says its $1 to add cream cheese, she said yes, but it's an additional charge if I want them to cut my bagel and an additional charge if I want the bagel toasted. I felt a little ripped off, it's like ordering $5 avocado toast on a menu somewhere and them telling you that's the base price if you want the bread sliced that's $1, if you want the bread toasted that's an extra $1 and if you want avocado that's another $2. I have never been to any other bagel shop, coffee house or cafe that nickel and dimes you this hard. I just thought I would let people know the bagels and sandwiches are good but be aware of all the extra charges for something as simple as cutting a...
Read moreI do doordash I went in to pick up an order, she said " I don't do order cancel order". I said what I couldn't comprehend what she said " I no do les... order cancel order" as I'm standing there just trying to I understand what is going on she is helping another who wanted a couple blueberry bagel She told the customer she could I only have 1. the customer was as confused as I was. so left contacted doordash they tried calling and call went to voice-mail that was full. So they asked me to go into store and ask why they would not complete order. I let her know I had doordash on the line why don't you want to complete the order. She just ignored me. when I told doirdash that she is ignoring me they advised me to leave. They tried calling the store again with no results let me know I would still get paid and that they...
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