Wendy's — Restaurant in Corona

I used to eat here sometimes, but now I never do. It’s all due to their really bad service.

I ordered a taco salad and a side of fries. With the taco salad they inevitably forget a part every single time. I always have to double check, but that’s not why I’m here. I’m here because I asked for fresh fries.

Wendy’s fries are the best when they’re fresh. When they’re not, they’re terrible, soggy and disgusting, which is why I always ask for them fresh.

Anyways, after I get my food I check the salad make sure everything's there, they forget the sour cream, no biggie I just ask for sour cream. I start driving away, I eat a fry and it’s soggy and disgusting, definitely not fresh.

OK, a little irritating, since I already pulled out the drive through and they got one thing wrong already. No big deal though, I’ll just go inside and ask for fresh fries.

I do just that, politely tell the lady I asked for fresh fries and request they change them out. She apologizes goes back gets a scoop from the fry big, hands me the fries. I taste them, definitely not fresh.

I tell her the fries aren’t fresh, still polite at this point, but my tone is a bit irritable. She goes back, says something to one of the other ladies, goes to the same fry bin that she just gave me old fries from, gets another scoop and hands it too me.

Skeptically, and just to be sure, I try one, definitely not fresh. At this point I start being rude. I say “You really think you can fool me by just giving me another scoop from the same bin?” the other lady she was talking to earlier walks up and angrily says “There’s no need for you to be so rude” and I say “Yes, there is a need for me to be rude, you guys just tried to fool me right in front of my face not just once but twice”.

Whom I presume is the manager walks up at this point and apologizes, asks me to take a seat, wait a few minutes and I’ll have my fresh fries. I oblige and I wait. They bring me my fries and I leave. I taste one, and it’s definitely not fresh. They had taken some old fries and re-fried them.

At this point I don’t care to argue with them anymore and I leave. I never went back. This was about...

The Drive-through couldn’t get my order correct after I waited in their line for 10 minutes. A supervisor or manager took over and she corrected my order last Sunday. Pescatarian here 👋🏾 I ordered a Jr. cheeseburger deluxe with no meat. The Drive-through said ok and we don’t have tomatoes. I didn’t want to pay full price for a cheeseburger deluxe that only came with lettuce & a bun. I was told I can add guacamole at an additional cost 😑 So, I asked if they would substitute the missing tomato & meat patty for guacamole with NO additional charge since I'm paying full price for the burger. The manager accommodated me happily but whenq I drove away I saw there was no cheese on my cheeseburger deluxe, the fries were cold hard greasy, and the final reason for me to have to park and go inside to get the order correct. The manager corrected everything 🙏🏾 thank you. It took at least 30 minutes to get my jr no meat burger and small fry with water…..which they forgot to give me & I had to ask...

Ordered online to pick up and from the get go the girl running the drive thru was as rude as it gets, there was no greeting in fact she said nothing directly to me when I pulled up to the window to get my food this person literally shoved the bag into my hands the bag was wide open and it was a bag of upside down fries that were scattered all over the bag and thus Wendy’s breakfast was the worst I’ve ever had! The breakfast sandwich was sloppy and stale it was inedible in fact we have pics of all of this. I can’t believe that your Wendy’s workers represent the business like this I’m not expecting anything to happen to rectify this interaction because there wasn’t any on her part! It wasn’t a good experience and now we’re out 11.94 and still hungry! By the way the Wendy’s store number is #00008979 and the cashier was Patricia! Todays date:...