A colleague and I ate lunch on day 3 of the conference. When I paid, the servers switched my debit card with someone else’s at another table. I did not realize this until later when trying to purchase something elsewhere. I was able to track down the other person whose card I had been given, but she was already traveling back to her home and was several hours away by that point. When I told restaurant management, they could not care less and offered no solutions. They were not concerned that I was in a different city with no debit card. It was incredibly disheartening that they could not offer any help and just said, “oh the cards looked similar.” That is unacceptable to me. I attempted to complain to the hotel manager and was directed to the concierge supervisor. The concierge supervisor was concerned but only passed me back to the restaurant and asked them to ask the other individual if she could overnight me my card to the hotel. That inconvenienced her even further after we were both incredibly inconvenienced due to negligence. They told me they would call the other person and then get in touch with me to inform me of the outcome. They never got in touch with me and I assume they just threw my concerns away. I will never stay or eat at other Omni company. I still do not have my card and it has been radio silence from the hotel and restaurant. The bartenders at the bar just outside the restaurant were...
Read moreWe ordered T-bone steak but they ran out of T-bone, so they gave us ribeye steak. The ribeye steak was on top of mashed potatoes and had some asparagus. Taste was 9/10.
The short rib Mac and cheese was good. The short rib was a little too sweet and the Mac and cheese were very buttery, but still okay.
Beware of the small plates, because they are actually small lol. We got pork bites and it came in with only three pieces for like $16 or something. Not worth it, in my opinion.
Overall, food was good and was surprised by the quality.
Edit: I ordered two desserts. The vanilla bean cheesecake and the crème brûlée. The desserts were really good BUT we found a small fly on one of the raspberries and then found a hair inside...
Read moreSwitchgrass Landing looks like a standalone restaurant, but it’s actually just the Omni hotel restaurant—and unfortunately, it shows. The food was bland and forgettable, and the service was just okay.
It’s frustrating that more hotels are giving their restaurants names like this. It feels misleading, as if you’re walking into a real local dining experience, but what you get is overpriced, low-effort food that you wouldn’t choose otherwise.
I wouldn’t eat here again and wouldn’t recommend it unless you’re staying at the hotel and don’t have...
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