WaBa Grill — Restaurant in Covina

Went on a Tuesday night around 8pm. Food was done quick, hot food, and tasted good. Service was great. Dulce even checked up on everyone inside while everyone was eating like a restaurant. My wife forgot her purse there and we went back Wednesday morning and Dulce was there. She immediately was happy to see my wife remembered her from night before and gave my wife her purse. Thank you Dulce for the great customer service and saving my wife's purse for us to come back and get. Completely made our week. Waba grill give this worker a raise as she definitely deserves it. Thank you...

These ppl did not want to be there. I showed up more than an hour before close. No cashier. After 5 min I finally someone came. Rushed my order. Got it wrong and blamed me. Had to pay extra for the veg I asked for. I did, Then didn't offer me any sauces. I had to ask. I felt uncomfortable so I just left. Didn't notice I didnt get a fork, greens onions, or jalapenos (never got asked or offered just my food tossed to me) Never coming here again.

P.s. As I was walking out I heard that they didn't do the next customer's order...

I was introduced with a friendly greeting right when I walked into the franchise. Misael helped me with my order and the kitchen staff had my order ready by the time I got my receipt and card back. As I was eating Misael made it his mission to make sure I had a good dining experience asking if I needed anything. Waba Grill in Covina provided the best customer service experience I've ever experienced out of any fast food chain that I've been to, from friendliness to getting my food instantly. Food was...