Subway — Restaurant in Covington

Walked in, ordered lunch for.myself and my family. Got up to the register, went to pay for our food, and only AFTER trying and re-trying to run my debit card did the employee inform me the card reader was broken (none of the buttons worked, and had NOT worked for a while) and she then asked me if I had another card to use, or cash. To which I replied "no" and asked what we were going to do. The store employee didn't have anything to say other than "I don't know, you can try using the ATM, people usually bring cash" there are no signs informing people the card reader does not work, and employees don't inform customers until they are at the register trying to use their debit cards. We watched multiple customers go through the same situation we did. In the SAME VISIT we watched store employees EMBARRASS a young man trying to pay for his food with cash by openly holding his twenty dollar bill up to the light multiple times (with other customers watching what was going on), and ask the young man multiple questions about the bill and openly compare it to other bills in the till. Basically treating him like a criminal with no reason to do so. Store employees need training (obviously), store equipment needs to be fixed/replaced, and CUSTOMER SERVICE needs to be more important. We will NOT be returning to this Safeway, and we WILL be sure to let everyone know what our experience was at this store. Sad excuse for a customer service...

I called to ask if they accepted coupons and they said no witch wasn’t a problem but when I asked for the owner and talked to him over the phone I had asked him why the prices of the food long cookies churro and pretzel was so high and I was met with pure attitude and I was told “ if you don’t like the price then don’t buy it “ witch I understand but when I constantly see advertisements for specific prices and I come to my local subway and there 2$ more then they should be I’m gonna ask why. I would never recommend this location they skimp every item they put on your sandwich and all of the staff have a major...

The manager always so rude. I asked for olives and she gave me attitude when I asked for more than 4 individual olives. Then Im waiting so long on just a pizza because she wants to make the multiple peoples orders behind me even tho I'm in front. It doesn't make sense. Subway is supposed to give you what you want, even if we pay extra but they...