A couple of things:
The ice cream is good quality.
-If you can’t speak Spanish and you refuse to use the device you held in your hand to write your review whining about a language barrier to Google the ice cream flavors, you’re a big whiny baby who can go to any number of other ice cream places in the area. You don’t need to go to this place. You could literally google the flavors and help yourself, and then you can’t point to what you want with your finger. Not hard.
$12 for two elotes en vaso? Yeah, that’s about what they run on average these days. It’s not going to be super cheap for no reason because there is this thing called overhead built into pricing (rent, payroll, payroll taxes, utilities, etc). Also there are places where $12 is the cost for one esquite. You can always go somewhere else.
-Waaah I showed up a half hour before the posted close time and they aren’t there. Cool where were you all day? Places close when there is not foot traffic these days. Go somewhere else.
As for customer service, I mean I can’t imagine being a staff making ice cream makes much, and customer service in general has declined. Part of the reason is...
Read moreI went in there hoping to try some Mexican style ice cream. Entered around 1:30pm on a Wednesday. One lady was making sandwiches (didn't know sandwiches were on the menu) at a counter along the wall, and another woman came up to me and asked me what size - she didn't speak much or any English -.just pointing to the cups on the display. They had many choices of ice cream, but most were in Spanish and I asked what they were in English as I don't understand Spanish that well. The woman making sandwiches spoke English well and gave an answer or two. I was still having trouble communicating with the woman helping me and I asked her if I could taste one of the flavors that looked good, but I didn't understand what flavor it was. The sandwich lady said "we aren't giving out free samples right now." I said thanks and left. All I wanted was a little help understanding what the flavors were. If it is a Spanish only speaking place, just put that on the door. Will never again step foot in that place after being treated rudely. I enjoy trying restaurants with fiod from other countries and I've always felt welcome despite the...
Read moreThis place would have gotten a 5 star review but because nobody asked us "ya las atendieron" , I give it a 1 star. They literally skipped over me and took 5 people behind me. I had to wave someone down to come serve me. We were literally the last people there and the guy behind the counter kept walking past us and giving us a weird stare. When somebody finally took our order, there were 3 other workers just walking around. The poor girl had to make all our food by herself which took forever. The other people should have helped her to get us out of there faster. My sister finished all her ice cream by the time the girl was done...
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