Vitality Bowls — Restaurant in Cupertino

UPDATE: the store manager did his best to make things right, he reached out to me through email and text message in attempt to clear up the mistakes.

Apparently my email had gotten lost and was not seen by their store due to me sending it to the general vitality bowls and not the store specific email.

Anoop Then refunded my order and sent me a gift card to try their food again, on him. Although I did not expect any of this, it was a very nice gesture to see the length he would go to protect the reputation of his store.

Today I went to the store in person to cash in my gift card, I ordered the protein power smoothie and steak potato bowl, both which were delicious, tasting fresh and made properly this time around.

Definitely a good spot to try for healthy eats if you are in the area.

Pt: 1 I ordered some lunch and did not receive what was ordered, missing ingredients on both items, and I both called and emailed them with no response or intention to fix their mistake. Paid $40 for two incomplete meals. This store has gone way downhill in the...

I really like this place, but it's a bit pricey and they seem understaffed.

It's at the Kula Sushi area so park underneath the building and walk on over. It's very easy to walk passed them since the windows are all tinted and it's hard to tell anything is going on.

The price. We're talking $12 for a large Acai bowl. I will admit that the bowl is really filled up and it's heavy. Jamba Juice sells Acai bowls for $6-7, but the quality / portion is probably less. Just not sure if it's almost 50% less.

Expect a wait. Especially if there are people ahead of you. It probably took roughly around 3 mins per customer. They do provide free wifi. Password is mentioned at the cash register area. I'm not sure if it's the best place to chit chat since it's a bit echoy and people can hear everything, but it's definitely a great place to bring a laptop to get some work done while you eat some smoothie bowl.

Tip - You can get $1 off with Yelp checkin

Tip #2 - When I went, there was a...

Do not believe on the answer of the restaurant!! The answer is an inaccurate lie and I wanted to take a picture from the wrap that was served uncooked but the manager didnt let me!! Shame on you Vitality Bowls Cupertino!

I came for the 3rd insisting on giving this location a chances and I never regretted as much about it as today!! Beyond they got again 20 minutes late with my order AGAIN the wrap that I requested came uncooked!!

How come they serve a wrap uncooked and blame their app or " the freshness of the food" in this location for get 20 minutes late and still deliver an uncooked meal?

I asked the manager to cancel the food she said she did - i left the food there and she didnt give me any receipt of the voided item!! I REALLY DONT THINK SHE CANCELED THE ITEM.

ANYWAY - I LOVE THE BRAND AND ALL OTHER LOCATIONS ARE GREAT BUT RAN FROM THIS...