Fritanga Cutler Bay — Restaurant in Cutler Bay

I've been a regular customer at this takeout restaurant for some time now, and while the food quality is undeniably good, I've encountered persistent issues with inconsistent pricing and a lack of transparency. Despite being a loyal patron, it seems like every time I visit, the prices mysteriously fluctuate. As someone who doesn't speak Spanish, I've often found it challenging to communicate my concerns effectively, especially when attempting to address the overcharging that occurs far too frequently. What's particularly frustrating is the dismissive attitude I encounter when I try to point out the discrepancies in pricing. It's as if my concerns are simply brushed aside, leaving me feeling frustrated and undervalued as a customer. Adding to the frustration is the fact that they refuse to provide itemized receipts, opting instead to only give a total, making it impossible to verify the charges accurately. While my family enjoys the food here, the constant worry of being overcharged has significantly diminished my enthusiasm for patronizing this establishment. I find myself avoiding it whenever possible, only resorting to ordering when I'm absolutely desperate. It's a shame because I genuinely enjoy the food, but the lack of transparency and feeling of being taken advantage of leaves a bitter taste in my mouth. Until these issues are addressed, I'll sadly have to take my...

What a disappointing experience. The place is kinda dark considering the whole front entrance wall is all glass. When I went to look at the food I noticed that the trays didn't have any steam coming out and I asked the girl if the food was hot. She responded with "the fire is on." I then liked at the area where the cheese and maduros were and noticed the glass covering was fogged up from the steam. I then asked the girl if the area where the food was was hot because I didn't see the stream and she responded with the same response "the fire is on" as if saying I already told you. I trusted what she said and placed my order, but to my dismay when I went to eat the was not hot at all. I then told the girl that the did was not hot and she then gave me the same response again "the fire is on" and asked me if I would like her to hear it up in the microwave. I asked for the manager or owner and she said the info is on Google. So here I am. I wish I could give this place a negative star. I find it ridiculous to pay for me to have to reheat food that's suppose to be hot. Needless to say I won't be going back...

Well I went to Fritanga for lunch. I ordered my lunch to go. I ordered the carne asada, white rice, plantains and fried cheese. The lady charged me $13. I went back to work and my coworker asked me where I had gone. I told him but I said that I thought it was a little expensive for a lunch. He had went up there and ordered two lunches for him & another coworker, the same as I ordered plus he ordered two sodas. They charged him $14. He came back to work and told me what he had paid. I asked him why did he only paided a $1. more then I did. I went back to ask why he ordered twice the food + 2 sodas and he paid only $1. More then I did. The lady said that she didnt remember me. I told her it was only 20 mins that had passed since I was there. She got mad went to her purse and gave me the difference of my money back. Its not the point of the money. It's the point that I am a paying customer and I should be treated equal as other customers. As for that the food was great but I will no longer be a customer of Fritanga of Cutler Bay. That the difference of one speaking English as opposed to speaking Spanish....