Pizza Hut — Restaurant in Cypress

--- NK Score = 5.0/10 ---

7/10 = Food Quality/Flavor 7/10 = Variety/Customize 3/10 = Service/Prices 3/10 = Delivery (Other Ratings Hidden)

--- Delivery = $3.00 + Tips --- --- No Dining In Available ---

Hello, I've tried this Pizza Hut a couple of times and I would like to express my opinions for this place.

The food here tastes pretty decent, taste like any other Pizza Hut. I like their Chicken Alfredo and also the Stuffed Crust Pizzas, they are usually cheesy and can fill you up pretty nicely. Other than that, everything else tastes pretty average.

From their website, you can choose a variety of different toppings and add-ons to your Pizza. They have chicken, beef, pork, and also many vegetables to choose from. They also provide different crust flavors/seasoning to give it an extra touch.

Now, I wouldn't recommend getting Pizza Hut until they've given you a few coupons, because it's quite expensive without them. Also the service at this location isn't that great, multiple times they would get my order wrong or messed up in some way. For example, 70% of my orders have had something missing or they got the wrong item (Multiple times I don't get the sauces that I paid for, as well as getting breadsticks when I ordered cheesesticks). Oh, and one time they completely left out half of my order for the Pasta Combo.

Finally, delivery from this place sucks beyond eternity. First, there's a $3 delivery Fee no matter what you buy. Second, delivery tip for the driver is not included in that $3. Third, your food could be cold and late, oh and their breadsticks could be from like a week ago... Lastly, sometimes their drivers don't even bother pulling out change if you give them more than the cost of the food, which I find pretty ridiculous.

Recommendations: The Chicken Alfredo pasta is usually pretty good in my opinion.

Signed NK...

The pizza is ok at best unless you pay extra for cheese. They're stingy with the toppings too. They charge so many special fees, delivery fees, etc. etc. etc. that doesn't go to the driver, that by the time you tip the poor driver 20%, you end up paying over $50 on a $30 pizza order!!!! Talk about a greedy company. I went back to search for the order to post pictures of all the fees, but guess what - they hide them from the email order confirmation and also in the app's previous orders, they only give you the total and the specific items that were purchased. WOW, now I despise them even more for that kind of deceitful behavior.

The driver we always got was absolutely amazing, friendly, always smiling and the pizza was piping hot every time. He worked himself to death, and I've seen him with Pizza Hut since 2014 which is why I always tipped him 20%.

I won't, however ever order from Pizza Hut again due to all the ridiculous, greedy, insane delivery charges and special fees they seem to think they can steal from...

I wish I could give no stars worst Pizza experience ever they should go out of business my pizza was so dry and it was cut in pieces it look like somebody messed with it I tried to go after the driver but he already left I called the store and told them that the pizza looked at old and dry and cut really weird I wanted a refund they said they would refund my money this was at 9:30 p.m. Call three times they said the driver was on his way to pay me call back again at 12 a.m. they said the driver had already paid me back my money that never happened since 9 I didn't get a chance to feed the kids now it's 12 midnight I didn't get no refund and no one ate out of the pizza looks terrible I would not allow the kids to eat out of it call back and they told me don't give me a credit because the driver said he already paid me back the refund for the pizza that never happened the driver never came back worst experience ever do not order...