Nothing Bundt Cakes — Restaurant in Dale City

It’s a pleasure to be able to provide an update to my review with the interaction I had with Cynthia, the owner after raising some concerns regarding my previous experience. I was truly impressed by the level of attention and care she showed in addressing my feedback. It's evident that she is deeply committed to not only maintaining but also exceeding the high standards set for her bakery.

Since my post over a month ago, I have visited both of her bakery locations multiple times and have been consistently delighted with the quality of the cakes. The 'bundtlets', in particular, stand out for their impeccable presentation and mouthwatering taste. Each visit reaffirms my appreciation for their dedication to excellence in both customer service and baking.

It's refreshing to see a business not only take feedback seriously but also act upon it to ensure customer satisfaction. I highly recommend BOTH Woodbridge and Springfield Nothing Bundt Cakes to anyone looking for not just a cake, but an extraordinary experience.

Hello Cynthia,

Though you acknowledged my feedback, there's been a lack of tangible communication from your side, despite having all of my contact details. I find this lack of engagement concerning, especially given the significant nature of the issues raised.

I wish to emphasize that my primary goal is not to tarnish the reputation of Nothing Bundt Cake but to highlight significant concerns in the hopes of improvement. As you are aware, I have personally recommended and gifted products from your bakery to many from my place of worship. Such endorsements come with an inherent trust that the business will uphold its values and standards.

It is not just my personal observations, but those of multiple members from the community, that indicate discrepancies in your product offering compared to other Nothing Bundt Cake branches not under your ownership. I reiterate, these are not mere speculations but results from research and collective firsthand...

Um so where do I begin?! I love that I'm acknowledged right off the bat when I walk in. Sometimes the location can be busy but that's a good thing - it means people want to get their cakes from here.

I'm a month postpartum and I had a red egg celebration that I wanted to get desserts/treats for. Cynthia emailed me asking how many people I was planning on hosting and took it from there. She was responsive and emailed me back with different options. She literally planned/handled the dessert spread for me, all I had to do was pick it up and put it out on the table. I ended up going with red velvet to go along with the color scheme. EVERYBODY who attended thought this was the most brilliant thing ever because who doesn't love nothing bundt cakes?! Definitely using them for my little one's first birthday too.

I wish I could give more stars. Thank you so much for making my little girl's celebration complete.

Cynthia, thank you so much for helping this new mama out. You have no idea how much pressure you took off my shoulders with your ideas, communication and making this process so easy.

If you're in the market for desserts for any event or just a little daily treat, I can't recommend this...

Beautiful storefront but that’s about it!

We usually purchase our cakes from the Burlington location so once we heard there’s a closer location we had to stop by.

I purchased 4 of their mini bundts called bundtlets to try the new flavours before placing our Easter order. The raspberry white chocolate, snickerdoodle, confetti and chocolate chip. Let me tell you they were all disgusting. Why?? These cakes were kept in the front display case and had built up condensation and water in the bottom, every single cake was soggy and disgusting with limited flavour and I could definitely see why. They say they bake everyday but as cater myself you can tell these have been sitting for days. Just the thought of this experience makes me gag. I will obviously not be placing an Easter order with this establishment. If you want a Bundt cake I suggest ordering a special cake or trying a different location but Woodbridge is lacking and a...