We have been coming to this restaurant for years. Unfortunately, we will not be coming back for the foreseeable future after our latest visit. Half of our party felt uncomfortable enough to leave before ordering due to concern for their health since they are at high risk.

Awake is not following the minimum standards health protocols set for restaurants set by Gov. Greg Abbott.

To start, there is no point in having employees wear face masks/covering if they remain around their necks the entire time. Also, your menu is already online so maybe redirect customers to that menu instead of handing out stained/dirty menus. Sanitize the tables. Seating a customer that had the last customers dirty plates and quickly taking those away and not spraying down the table doesn’t provide a great image even if we weren’t in the middle of a pandemic.

We understand some of these are harder to implement than others but even simple protocols are still not being followed at this location like they are at other restaurants. I will list some of the recommended protocols below.

Dining:  Do not leave condiments, silverware, flatware, glassware, or other traditional table top items on an unoccupied table

 Provide condiments only upon request, and in single use (non-reusable) portions.

 Use disposable menus (new for each patron)

 Contactless payment is encouraged. Where not available, contact should be minimized. Both parties should wash or sanitize hands after the payment process.

 Train all employees and contractors on appropriate cleaning and disinfection, hand hygiene, and respiratory etiquette.

 Have employees and contractors wash or sanitize their hands upon entering the restaurant, and between interactions with customers.

 Have employees and contractors maintain at least 6 feet of separation from other individuals. If such distancing is not feasible, measures such as face covering, hand hygiene, cough etiquette, cleanliness, and sanitation should be rigorously practiced.

 Consistent with the actions taken by many restaurants across the state, consider having all employees and contractors wear cloth face coverings (over the nose and mouth). If available, employees and contractors should consider wearing non-medical grade face masks