Chic Bakery — Restaurant in Dallas

Their prices are very inconsistent. They were recommended to me by a friend who ordered a cake for her child’s birthday. My friend bought a 2 layer cake for 60 people for $75 which seems like a good deal right? I go in asking for a cake for my child’s birthday last November 2018 and am quoted $185 for a 2 layer cake that serves 60. I asked why I was being charged so much when my friend paid half that and they said my cake had more detail (which it didn’t). We negotiated and were able to bring the price down by $65 a total of $120. The cake for my daughter came out fine, although I did have buyers remorse since I felt I was ripped off.

Fast forward to today June 2019. I call to place an order for a simple one layer graduation cake for 50 people. They quote me for $150. I asked why am I being charged more for a smaller, simpler cake and tell them about my order from last November and I even offered to send them the receipt from that order. They told me even if I sent proof that I had order a bigger, more detailed cake that I paid less for, the price for the graduation cake would not change. I asked what we could do to lower the price of the cake and they said they could knock off $10 if they made it less detailed. I was not satisfied with that response so I asked why EXACTLY (like specific details, specific charges that would make this cake come out to $150) and they could not tell me why. They explicitly told me in November that my child’s cake came out so high because it had 2 layers, but I’m now only asking for a simpler one layer cake and you’re telling me it’s coming out to more??? Safe to say, I didn’t go through with the graduation cake order and will not do business or ever recommend this bakery. How could I recommend a place to people who seem to charge whatever prices they want for whatever they want. There’s definitely seems to be 0 consistency in their pricing and I personally can’t trust and...

HORRIBLE place and experience! I ordered a cake for my sister's gender reveal, we asked for black and white safari silhouette with a pretty black and white flower reef design on top with blue and pink cursive letters, instead the day of our party we pick up this upsetting, sad, ugly cake. I dont bake but I could have done a better job than this! the lady who gave us the cake was so rude and unapologetic we weren't even given the full refund for cake and the chocolates that we had to go buy for ourselves for the inside of the cake... and there excuse was that it was the pricing that we were paying which is pathetic because we never gave them a budget, on the contrary we let them give us the pricing for what we were asking for .... Do NOT GO HERE!!!! They just cut paper and placed it on the cake. They couldn't even do it evenly or around the whole cake!!! We had no cake for the gender reveal thanks to them -Bad Quality -Did not deliver expectations -Bad Customer service -I think the other reviews are the...

We payed for a cake that was done horribly. There are no words to describe the attention we received the day we went to pick up the cake. We complained about the cake to the lady, and she had the nerve to respond "well what do you expect from a cake that you only payed $55 for." Only? That was $55 dollars and we didn't put a price on the cake that is what they charged us when we came to them with our ideas. When we gave them our ideas, we thought they would put it together like a professional bakery would, but instead they printed the pictures I gave them with watermark's on them and just stuck it on the cake. Who does that? I would not recommend this place to anyone. Please don't waste your time or money here. Find yourself a place that values their work and puts in effort to present a good product no matter the price! This bakery did not care about giving us a terrible cake. It looked like a kid put...