Corner Bakery Cafe — Restaurant in Dallas

Quite possibly the worst dining experience I’ve ever had. My mom and I came here to get lunch and had to wait over 30 minutes for our food. Instantly (and I mean instantly—the server had barely turned her back), my mom noticed a long black hair in her sandwich. She called the server and politely asked for a new one. Not to mention, her sandwich had soggy, rotten lettuce and mine turned out to be a greasy mess. The server came back in less than 2 minutes and rudely spoke “By the way, the hair was blue. Here’s a new sandwich” and slammed the plate down with a huge smirk on her face. Obviously, it was the same sandwich. My hair is short and dyed a bright teal to purple ombre and my mom wears a headscarf, so she was implying that it was mine. First of all, my mom and I are not colorblind and clearly saw that the hair was dark black. Second of all, how could my hair fly INTO her sandwich within seconds of receiving our food? At this, my mom asked her to return the food. Afterwards, we went to the cashier in the front to ask for a refund for my mom’s sandwich since she hadn’t even touched it. They called the manager and she and the original server went on to harass us. They accused us of planting the hair and the manager told us to never return and that we ruined our own lunch. My mom is an immigrant with a slight accent and I couldn’t help but feel that they were mocking her. They acted like middle school bullies and were laughing at us as we left. It was truly a humiliating and disheartening experience. Please, train your employees to have basic respect for other...

First I would like to say I love the food here! BUT, only when they get it right! I work at the mall so my coworkers and I have ordered here multiple times, usually pick up orders. Too many times we have picked up our order and had to go back because they forget to put chips or bakery items in our bag. The convenience of ordering online and picking up our food is a benefit we really enjoy HOWEVER, they have a order ahead counter that is NEVER used. I always have to get in the regular line to pick up my order because no one will assist you at the order ahead counter. Lastly, the last order we purchased was the last time we will be eating here! We placed an order for a sandwich and asked for no tomatoes because our coworker is highly allergic to tomatoes. I picked up the order and went back to our store and when she bit into her sandwich she realized they had put tomatoes in it and spit it right out. I took the order back and let the cashier know and she called her manager KARLA over. She told me they would remake it and left, without even apologizing for the mistake! Food allergies are not something to take lightly and the people preparing orders should really pay more attention to orders! Had my coworker swallowed that bite off her sandwich who knows what could have happened all because someone didn't read an order correctly. I also emailed customer service and never...

If I could give 0 starts I would! I have dined in at this location and received less than stellar service but I did not write a review. Due to the proximity to where I live I decided to give it another shot. I called and place a to go order at 11:45 this morning. I ordered breakfast items and was informed that do not serve potatoes after 11 am. This was not an issue for me. The person who took the order said it would be ready in 10 min. My boyfriend showed up 15 min later and an employee took payment and said she would have to check to see if the order was ready. When she returned she advised that they had stopped serving breakfast at 11 am and they needed to take out all the items needed to make our order. After waiting an additional 30 min for an order that was to be ready in 10 min they finally said that they would be bagging up our order shortly. 45 min later someone finally emerged with the order. There was no apology or consideration for the amount of time we wasted waiting on a simple pancake breakfast order. Not to mention the icing on top was after getting home we discovered one of the items that we paid for was missing! We will never visit this location again. The convenience of the location is not worth the headache and awful customer service you receive. Take your business to another...