McDonald's — Restaurant in Dallas

So, I got to this location frequently, despite hearing the horror stories about this location, because it is close to me. Well, tonight my order was messed up and they yelled at me about it. First, I tell the person taking my order that I would like a Bacon Double Quarter Pounder w/ Cheese, Tea for the drink, make the combo a large. So, the first thing we have a discussion about is that he gave me an unsweetened tea on the screen. I tell him I would like a sweet tea for the drink, and he tells me that I ordered it wrong. I said, "Well, normally when I come here, they default to sweet tea." I said that because they usually do He said, "Nah! That's not how we do it. Then, he clears the entire order and puts in a Quarter Pounder with Cheese.

I tell him that I ordered a Bacon Double Quarter with Cheese, sweet tea, and make the combo a large. I saw that it was not right on the screen, but he repeated the order to me correctly. I pulled around to pay for the order and waited on it to be served to me. I checked the order and told the person at the window that it was not a double. The person at the window talked to the person who took my order, and he came to the window and yelled, "I MADE WHAT YOU ORDERED." I told him that I said "double" several times when I ordered, 5 times to be exact. He person who took my order, who looked to be a manager, yelled at me, "NO! IT WAS THE WAY YOU ORDERED IT. YOU ASKED FOR A SINGLE."

I repeated that I asked for a Bacon Double Quarter with cheese and he started arguing with me about how to order sweet tea. He finally told me that he would make it order, but I did not trust him at this point, so I said that I was leaving and I would not be back.

This was an awful experience and I will not be back. I will also tell my friends and family to avoid this location despite that it has served our community...

I don't live in Texas. And I probably shouldn't be reviewing this. Location, Because I haven't really ate there. But the fact that they literally remodel this location took away everything that made it so cool. Just so they can build an whole other boring location. This is exactly why people are not eating at mcdonald's as much anymore because they keep doing this stuff. I really don't like McDonald's anymore. I hate that they keep doing this. To They're Taurus attraction Locations. This is a location. I actually wanted to visit. But now that they've Remodeled it I don't wanna visit it . I don't know the service or the food at this location. But again they remodel it & destroyed Everything thay made it so cool. So I guess that means we have another McDonald's with new boring look & atmosphere. All because they wanna get greedy and take away everything that made them good in the first place.😟😡 I get that they need to remodel stuff sometimes,😄 but they could at least keep some of them Unique. 😢Even Burer king is at least keeping some other locations open. Are not messing with them.😀 McDonald's used to do this too, but in the last decade or so They decided to quit doing that It's frustrating. 😒I don't wanna visit a McDonald's. If they're gonna Remodel it like this. The whole point of those is to attract tourists. And they're not gonna do that. And I could just go to any other McDonald's at that point. I didn't even go to Texas and go to a McDonald's anymore I could go somewhere completely different And...

A worker called MY order number so obviously I'm gonna grab it. It didn't even occur to me to look at the tray the only thing I noticed was that I was missing a coffee so I set the tray on the table and on my way back I see the manager yelling at my family about how WE grabbed the wrong order and see at first we tried being cool about it. She said she was taking back the extra food and we said that was fine so then she starts grabbing the food we ordered and says we weren't charged for that, after an interesting conversation we establish that my receipt clearly said I was charged. Ten minutes later they've manned to give two BIG orders but haven't managed to give me a bacon egg mcgriddle. So eventually I get the burger and as the manager hands it to me she's telling a worker she gave us 8 hash browns. I obviously heard her and said "no ma'am, we got 4" this same manager then has the audacity to say we already ate them. At this point I'm pissed. I've been accused of not paying for my part of the food, I'm hungry, I've waited way too long, the manager has an attitude, AND she's a accusing my family of eating 4 hash browns in less than a minute. NEVER eating at this McDonald's again. Especially with a...