Patrick Kennedy's Irish Pub — Restaurant in Dallas

Unacceptable Discrimination and Mistreatment

I recently visited [partick kennedys irish pub at dallas] on [june 7th] and had a deeply troubling experience that I feel compelled to share. As an Indian individual, I was appalled by the discriminatory treatment I received from the staff. Despite being completely sober, I was accused of being intoxicated and was refused service without any proper assessment or evidence.

The staff’s decision seemed to be based solely on my appearance and ethnicity, which is an unacceptable and blatant form of racism. This kind of behavior should not be tolerated in any establishment, especially in a diverse and inclusive community.

I was not only embarrassed but also deeply hurt by the way I was treated. Being tired after a long day is not a valid reason to be accused of intoxication, and it’s clear that the staff’s judgment was clouded by prejudice rather than professionalism.

I urge the management to address this serious issue, implement proper training for their staff on handling such situations without bias, and take steps to ensure that no other customer has to endure the humiliation and discrimination that I experienced.

I hope this review serves as a wake-up call for patrick kennedys

to reevaluate their policies and practices to foster a more respectful and fair environment for all patrons. Discrimination has no place in our society, and it’s time for payricks irish pub to take a stand against it.

Sincerely...

Gonna still give this one the top marks it truly deserves despite the ultra-annoying drilling that was taking place throughout the entire recent lunch visit. I'd passed by the restaurant as I was exiting the Westin early in my 3-day stay, but I'd pretty much lined up my dining choices in advance, either by online research or word-of-mouth suggestions. Almost immediately after being seated at the bar (my personal choice for the visit) I was greeted by bartender Leon, who was friendly, attentive, and accurate for the entire dining experience. Rather than simply answering a question about suggestion of a beer, he went and poured a sample of two he thought I might like, and then let me make that decision. Great hospitality technique, and one I really appreciated. He asked if I had menu questions, but I'd already determined what I wanted (Monte Cristo) which made him laugh a bit as he deemed it the 'Sandwich of the Day' due to the frequency it was ordered by those currently seated at the bar. I'd not noticed that, but I definitely know why it's popular. It was delicious and a rather huge portion at that. The bar chips were excellent as well. Everything paired together as a great meal with perfect service. I wish I'd known about this location before my final day as I'd have made multiple stops. I guess that give me good reason to revisit Dallas soon. Thanks, again, Patrick...

Pub looked great so we stopped in and the first 2 beers they poured were flat. Because we were paying for premium Irish beers we thought is was necessary to get them know. Our waiter got angry that we complained about the flat beer they were pouring. He agreed to replace my beer and the next was flat also. Sadly it got worse at that point, the staff talked about us being complainers so we decided it would be best to pay up and not order food.By trying to swipe my credit card too many times the bank froze my card thinking it was fraudulent. That triggered him even more so he asked for another card. I guess he thought we had no money to pay the bill. I went with him to the machine because I know there is alot of room on that card and witnessed it being declined. He was super frustrated with me during this ordeal and I refused to use another card and called Visa's security department. With them on the phone and him beside me Visa explained the froze the card because of him trying to tap and then swipe the card 4 more times. Got it solved....Paid the bill and still left him a $5.00 tip after he apologized for freezing my card. Because of this incident something good came out of this however as we went down the street and found another pub that had terrific food and wanted us...