My husband went in this evening to get us both smoothies. He has been sick all day and a smoothie was exactly what he needed. But this is a quote of what he texted me while in line
"Lady was just not having it, asked me if I was going to be ordering a smoothie as soon as I walked in and I said yes and she rolled her eyes and sighed as she walked over to the blenders and with her back turned says, what do you want. Lol I'm like ok, you are open for 15 more minuets"
I know what it's like to be tired and ready to go home after a long day. But this is unacceptable. To be treated with such disrespect.
Then I called management and the manager said that they were busy and he was the only one working the register and that he would call me back. I understood and waited for the promised call. When I called back he said that he told me he would call after 3 (which was not stated in the previous call) and immediately started to accuse my husband of being a terrible guest. He accused him of being on his phone and "walking out of the store" when the associates were trying to take his order. Which is false. The manager never gave me a chance to explain my side of the story and defended the woman who was rude to him. I challenge him to look at the security footage to see who's story is actually true. Even IF my husband was on the phone, no one should have talked to him the way they did and rolled their eyes at him. Never going back to this location and will be taking this matter to corporate. If the manager had been apologetic and understanding I would not have...
Read moreIf you are interested in getting healthier, then this is the place to start. David and his staff are extremely knowledgeable about their products. David has this location and the Smoothie King on Midway Rd. On my initial visit to Smoothie King, I was asked what were my goals. It could have been that I simply wanted a great smoothie. But, I had a more focused goal. I wanted a high protein, lactose free, low calorie smoothie which would assist me in losing about 15 pounds. Lean One has become my go-to breakfast and often my evening meal. The weight came off easily and has stayed off the over 6 months. I am healthier now than I have been in many years. Smoothie King allows you to get the right vitamins and minerals in your diet. Whatever you goal is, you should include Smoothie King at Forest and Preston Rd and /or Midway Rd as part of your health routine. I have tried other Smoothie King locations and they came up short. At the other locations, the smoothies are watered down and their employees barely take your order, much less care about your health goals. Everyone should go see David and Nicey - they...
Read morei’ve consistently had bad service at this particular smoothie king... it seems there’s a very high turn out rate and there’s always different employees every time i go in. when it’s busy, the employees aren’t properly trained and when under high pressure, it seems they are unorganized. at one point in time, i had great service but it seems none of those employees are around. many of the new employees are very young and it seems that eye contact was not a part of the training program. this last time i went in, the young man who took my order didn’t look up at me once. not very welcoming. i spoke with an older man who is apparently the owner (who refused to give me his name) and gave him some friendly suggestions about his customer service. he was so incredibly rude, i’m still in shock. i was so nice to him and he said, “do you want your smoothie or not?” long story short, i did not get my smoothie, was treated poorly, and...
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