Wei Tasty Asian — Restaurant in Dallas

January 13 2025

Ordered in drive thru I'm literally writing this while I'm still waiting for my food. The car infront of me has been waiting for over 10 minutes. There was a truck behind me but left after waiting 5 minutes. I don't know if it's the staffing or the cook that is taking too long. At this point I want to just leave but I'm stuck in the drive thru. I'm not even going to rate the food at this point. I just want to drive home. This is ridiculous, it's been another 3 minutes while I'm typing this.

Overall how is this place even still alive. The lady in front of me has alot of patience because she's been here for almost 20 minutes waiting for her food. I don't think she's even paid yet.

If you people don't want to work after 7pm Then close the place down. This is beyond laziness. I'm tempted to just walk and ask the lady to let me leave.

This used to be my go to spot when I was a kid 10 years ago...... How it's gone downhill. Someone please put this place out of business.

25 minutes have passed by smh...... The lady just got her food but something is missing and she knocked on the window door. And what a surprise No answer.....

Also just ate my dinner. Was it worth it? Nope MID at best not worth waiting...

I'd seen this location on Belt Line a few times in passing so I decided to use the drive-thru. When there is a barely legible handwritten sign on the window that reads check your order before leaving, this must be a recurring issue. I checked my order before driving away and it was accurate but I neglected to check for utensils or napkins until I got back to my office, which I received neither. If I was eating in my car, I'd be SOL. I can definitely say the customer service leaves a lot to be desired...and they have nerve to have a TIP line on the receipt as if they give excellent service. Tip through a drive-through and you leave wishing you didn't. I ordered the lunch combination low mein noodles and a soda and paid over $15 :-(. The amount of meat I received was definitely underwhelming at best, and it tasted just a little "off", which actually turned my stomach about 20 minutes later. I'm not saying the food was the reason, but... I think I'll give them another few years before visiting again, if ever. FYI, my experience made me go and read the reviews and I probably wouldn't have visited had I read them before. But at least I didn't...

They never seem to understand what you are saying are ordering I've been in on numerous occasions even on the first day of business and my order has all ways been wrong then they tell you no refunds or exchanges if it's there mess up they once charged me for 3 orders when I clearly said and wanted 2 and was told no money back the guy can't speak English don't have customer service knowledge I waited from the time the sign was posted new restaurant opening soon with happiness thinking I had a new spot to order from and since day one I tried to get good service but still waiting I won't even try any more after almost a year of going back with faith it's ridiculous that not one of my orders were right and then the cashier's have the nerve to talk about you and lie as if it's your fault in another language not knowing I was bilingual and understood it all I'm just over this place and company be careful and do like I do and check your food at the register go in not the drive thru they still will have a problem about the order even if you check it in front of them but at least...