Pablito's Cantina & Grill — Restaurant in Dalton

We have been coming here typically 1-2 times weekly most of my life. Probably about 24 years. Such a shame that I’m having to do this but I’m ready to burn this bridge after the disrespect. Planned and booked my daughters bday in their back room 2 months in advance. Show up day of party(Saturday) after eating there the previous Monday and confirming the spot and giving an updated head count. They say “im sorry, we gave your room away”. That was awful considering we had people from Atlanta, Chattanooga and Harrison Bag area there for a birthday dinner without a space for our group of 30+ people. We were split up into multiple booths and one large table. I hated that I felt like we couldn’t talk to everyone because we were all mixed up everywhere. Now tonight….. we arrived around 6:30. We have a group of 5 so I understand a wait. However an hour and 15 minutes while about 20 parties were seated ahead of us in booths. The time came and they were going to seat us. There was a booth open and a large table. We assumed we were going to the large table because if we were going to be squished into a booth wouldn’t that mean we could have been seated an hours ago instead of waiting so long that people who were seated after we’re waiting were already LEAVING! They had decided to squish us in a booth instead of giving us the table and said WE COULDNT SIT AT THE TABLE. I’m sorry but this is insane and beyond rude to make us wait that long just to seat us somewhere they could have an hour ago!...

It's a shame that the service at this restaurant has went down hill so bad. I have eaten at this restaurant for approximately 20 years. I even moved a good distance away and still tried to visit as much as possible. I visited yesterday and even though when I arrived they pretty slow I never was offered a refill of water, my husband was never offered another beer. We had to flag the waiter down each time we needed anything. Makes me sad to see service get so bad when you have built your business over a Long period of time. There are lots of other Mexican restaurants to go to, and thats the worst thing to do is give bad service and when you voice your concern to the owners son as you are leaving all he can say is I'm sorry. You have officially lost a long...

Do not recommend. The service was poor and the food even worse. We got seated and one of the workers brought chips and salsa and walked away without saying a word. When we received our food it was extremely bland it had no flavor. I had ordered the burrito enchilada platter and you couldn’t even tell the difference between the two items. We had ordered guacamole and we didn’t even receive that yet they tried to charge us for it. Our server never checked up on us not even to drop off the bill. We walked up to the cashier at the front to be able to check out and he had to find our bill for us. You’re better off getting food at the fast food spots...